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Integration Pack for CA Service Desk

by Kelverion

The Kelverion Integration Pack for CA Service Desk Manager is a compliant integration for the Microsoft System Center 2012 Orchestrator IT Process Automation Solution.

The Integration Packs supports CA Service Desk Manager r12.

This Integration Pack provides pre-defined integration and automation capabilities associated with CA Service Desk Manager objects types:

• Activity Log

• Announcement

• Change Order

• Configuration Item

• Request

• Contact

• Department

• Incident

• Issue

• Location

• Organization

• Problem

• Site


This Integration Pack enables users to create, update, get and delete objects in CA Service Desk.

Integration Pack for CA Service Desk has not been reviewed by any customers.

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Version

1.3

Release Date

6/7/2013