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ACTO Customers - Customer Relationship Management Software

by DPA
  • App Type

    On-Premises and/or Online Application
  • Business Need

    Customer Service, CRM, Intranets, Extranets, Portals
  • Works With

    Microsoft SharePoint 2010 for Internet Sites Enterprise, Microsoft SharePoint 2010 for Internet Sites Standard, Microsoft SharePoint Foundation 2010,... (more)
  • Industry Focus

    General - Applicable to All

Customer relationship management is a solution for managing a company’s communication with customers, clients, partners and sales prospects. Module allows employees to organize, automate, and synchronize numerous business processes — sales activities, marketing communcation, customer service, and technical support.

Registration of activities, opportunities and leads is made possible directly from partner or customer account, ensuring that communication with customers, opportunities and potential leads can be tracked down.

A Sales pipeline report based on Pivot table is automatically generated, allowing Sales managers or company top management to easily review the results generated by sales activities.

Functionality:

- Safe storage of customer and partner information;
- Customer segmentation
- Centralized storage of communication with customers - phone calls, e-mails, meetings, attendance at events, sent proposals etc.
- Sales pipeline report based on Pivot table principles

ACTO Customers - Customer Relationship Management Software has not been reviewed by any customers.

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Version

2.3

Release Date

9/1/2011
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