All e Technologies

All e Technologies

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Noida, Uttar Pradesh, IND | View Address

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Phone: +91 (120) 4600600

All e Technologies

Value Added Services for Microsoft Dynamics AX, NAV, CRM

(0 reviews - Review this app or service)

Alletec Services for ERP & CRM provide cover for Microsoft Dynamics NAV, Microsoft Dynamics AX and Microsoft Dynamics CRM applications. It offers 360 degree support services for new as well pre-installed Dynamics applications which include:

1). Solution Building & Implementation Services
-End-to-end solution building, mapping, implementation (Requirement study, System design/development, Technical & functional training, Deployment)
-Implementation of vertical solutions - History and Security, Workflow, BI tools
-Reimplementation of bad implementations

2). Helpdesk and Support Services
-Through telephone or e-mail
-Dedicated onsite/offshore support
-Need based onsite and offsite support (T&M basis)
-Regular reporting on system management and performance
-Functional and Technical System Health Audit
-Access to Alletec 24X7 online helpdesk support portal
-Remote assistance

3). Version Upgrades
-upgrades to latest version
-upgrades to former versions
-Upgrade of partner verticals to latest version
-Installation of new service packs

4). RTC enablement

5). Vertical Solution Development & Functionality Extensions
-Development of vertical solutions for partners
-Version upgrade of vertical solutions
-Localization of verticals for countries

6). System Integration
-Integration with 3rd party solutions

7). Developing Add-ons
-Web access interface
-Customer/Dealer portals

8). Specialized Services
-Specialized trainings
-Integration with MS CRM
-India partner / subsidiary roll-out for companies with Global Templates and customized Indian localization
-Bespoke integration solutions
-Developing reporting solutions based on SSRS
-Test automation
-Staff augmentation

Alletec service plans’ benefits:

-Reduce maintenance/upgrade cost
-Minimize risk to the business
-Get priority service (in comparison to unscheduled support requests)
-Gain access to Alletec 24X7 online helpdesk support portal
-Connect with a single point-of-contact
-Upgrade and adapt your solution with growth
-Reduce IT overheads

    Value Added Services for Microsoft Dynamics AX, NAV, CRM has not been reviewed by any customers.

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    The views and opinions submitted and expressed here are not those of Microsoft.