About Pinpoint

What is Microsoft Pinpoint?

The Microsoft Pinpoint marketplace drives business prospects to Microsoft partners who can provide the right applications and services to effectively address their specific business needs. Prospects can find, evaluate, try and buy applications built on Microsoft's business software through a user experience that emphasises quality and trust. They can also find, evaluate and contact local IT experts that provide professional technology and business services.

Pinpoint further extends partners’ reach through strategic integration with Microsoft websites, search engines, products and product-specific marketplaces.

In addition, the Pinpoint search platform supports product-specific marketplaces that help customers who are interested in applications and services for specific Microsoft products to find what they need more quickly. These marketplaces also give greater visibility to the providers (Microsoft partners) of these offerings.

Pinpoint is an online prospect generation tool that’s designed to deliver you more and higher quality leads. It gives potential customers a single source for finding trusted technology experts like you with easy-to-use browse and search features that identify the partners and providers that best match customers’ specific needs.

Learn more about the benefits of listing on Pinpoint, and hear what partners have to say in these Pinpoint success stories.

How does Pinpoint support the Microsoft Partner Network (MPN)?
Pinpoint is an online marketplace that helps business customers find and connect with Microsoft partners. It supports MPN by helping developers and technology service providers get software applications and professional services to market and by engaging customers who need what they offer. For more details on the Microsoft Partner Network, see the MPN FAQ page.
What are Microsoft product specific marketplaces?

Microsoft product groups are aligning with the Pinpoint model to create marketplaces that are specifically designed to help business customers find trusted experts, and applications and services that enhance and easily integrate specific Microsoft products.

These marketplaces give business customers greater visibility to Microsoft partners who specialise in specific products and product groups, and who can best address their business issues and long term goals. Search by product, business issue or location.

The marketplaces also help developers and service providers get applications and professional services to the customers who need them.

Learn more.

How to Get Listed

If you are not yet on Pinpoint, two steps get you listed: Join the Microsoft Partner Network (MPN) to create your Company Overview and then add Application or Professional Service Listings. Learn more and get listed.
What if Pinpoint is not live in the country my company is located in?
You can still log on to the Pinpoint Dashboard and access your profile. You can add or edit your company overview and create application and service descriptions for markets where Pinpoint is supported.
I joined the Microsoft Partner Network but my company does not appear on Pinpoint. What should I do?

When you enrol in the Microsoft Partner Network (MPN) – and opt to be included in Microsoft directories during enrolmentit may take up to three business days for your information to migrate to Pinpoint.

After three business days, you can log in to the Pinpoint Dashboard to check the status of your Company Overview and to make any necessary changes. New information may take up to 15 business days to appear on the Pinpoint website. (Note: Time to publish may vary for different countries. Learn more.)

If your information does not appear within this time, it could be for one of the following reasons: You have not submitted your Company Overview for approval; your Company Overview does not meet Pinpoint Profile Guidelines; you did not associate your Microsoft account (formerly Windows Live ID) to your MPN membership; or you did not opt to list in Microsoft directories during MPN enrolment. Learn how to resolve these and other issues that can hold up publishing.

If your company is already on Pinpoint you can make edits from your Pinpoint Dashboard. Click on Dashboard in the upper right corner of any page and sign in using the Microsoft account credentials (formerly Windows Live ID) that you use to access MPN.

  1. Click on Add or Edit Profiles.
  2. If editing your overview, choose the Company Overviews tab.
    • In the Actions pull-down menu, click on Edit Details.
    • After making your changes, be sure to click on the green Submit for Approval button.
  3. If editing your offerings, choose the Apps + Services tab.
    • Choose the application or service you want to change.
    • In the Actions pull-down menu, click on Edit Details.
    • After making your changes, be sure to click on the green Submit for Approval button.

Learn more about updating and optimising your profile.

How can I change my company location?

To change the location on your company listing (or add/delete a location), log in to the Pinpoint Dashboard using the Microsoft account credentials (formerly Windows Live ID) that you use to access MPN and do the following:

  1. Select Add or Edit Profiles.
  2. Select the Company Overviews tab.
  3. In the Actions drop-down menu select Manage Locations.
  4. Select the office location you wish to update or the Add Another Location button.
  5. Select Edit Location.
  6. Update the location information or if you wish to delete the office, scroll down and select Remove.
  7. Hit Submit for Approval.

It may take up to 15 business days for your profile changes to appear on Pinpoint.

How can I list my organisation or add applications and services in multiple languages and countries (US, UK, India, etc.)?
If your company is already on Pinpoint, you can list in multiple languages and countries using the Pinpoint Dashboard. Get complete instructions.
How do I associate specific search and browse categories to my company listing?

Log in to the Pinpoint Dashboard using the Microsoft account credentials (formerly Windows Live ID) that you use to access MPN and click Add or Edit Profiles. Under the Apps + Services tab, find the listing for the application or service you want to associate specific search and browse categories to, then:

  1. In the Actions drop-down menu select View Details.
  2. Select Edit Shared Attributes.
  3. Select the Business Need categories.
  4. Select the Microsoft "Works With" Products and Technologies.
  5. Select Applicable Industries.
  6. Select the Marketplace(s) you wish to list in.
  7. Submit your work for approval.

It may take up to 15 business days for your profile changes to appear on Pinpoint.

What are the criteria for listing an application on Pinpoint?

Applications listed on Pinpoint are software applications defined as complete, self-contained software programs, as well as software components that extend the functionality of a software program such as bits, add-ins, plug-ins and web services.

Application types featured on Pinpoint also include:

  • Network applications.
  • Distributed applications (client and server together).
  • Groupings of software applications that include both executable files and other software components, such as a database.
  • System software (infrastructure) or middleware (computer services/processes integrators).
  • Pre-designed, pre-configured code for a specific purpose.

Custom application development services and custom application implementation services should be listed as Professional Services on Pinpoint.

Requirements:

  • Applications must not harm customers or be malicious, dishonest, invasive, obscene or act in any manner restricted by the Terms of Use.
  • Applications must be built to run on Microsoft platform technologies such as computer platforms (Windows Server, Windows Azure), applications platforms (CRM, SharePoint, Exchange) and client platforms.

Recommendations:

  • Applications supportability: ISVs should provide links to application support pages and/or other documentation.
  • Free trial version: ISVs should provide links to free trial versions and/or demos of the applications.
  • Inter-links: ISVs should include a direct link on their website to their application listings on Pinpoint so that potential customers can view relevant Microsoft certifications, as well as ratings and reviews by other customers.
Can I list non-Microsoft applications?
No. Applications listed on Pinpoint must be built on or integrate with Microsoft technologies. They can be distributed and delivered as on-premise, hosted, downloadable, or shrink-wrapped programs.
How can I get more customer traffic to my Pinpoint profile?

The more specifically you present your services and applications on your Pinpoint profile, the higher your company will appear in search result rankings and the more prospects you will attract. Here are some easy tips:

  • Tell customers exactly how your applications and services address their specific needs.
  • Use simple, everyday language your customers use to describe your applications and services. Even if you are describing something very technical, avoid technical jargon.
  • Focus on benefits, not features.
  • List your Microsoft certifications.
  • Keep your listings short, to the point and avoid marketing-speak. Less is more.
  • Include a company logo. This can help distinguish your company from competitors and maximise your visibility and credibility.

One other tip is to encourage your customers to give you ratings and reviews. Pinpoint usability studies show partners who have ratings and reviews are 10 times more likely to engage prospects. Learn more about getting customer reviews.

On what basis are companies selected to be featured on Pinpoint?

Pinpoint Spotlight articles feature companies that deliver applications and services relevant to article topics.

The Pinpoint home page features companies that:

  • Are among the highest ranked for a featured topic. Note: Ranking is determined by the Pinpoint search engine. Read about ranking below.
  • Satisfy the featured company selection criteria detailed below.


Pinpoint Search Ranking

The Pinpoint search engine weighs a number of factors including:

  • Relevant keyword match.
  • Whether or not you have a complete profile. A complete profile contains:
    • A concise company overview that states your expertise in the first sentence.
    • Application and professional service names that resonate with your customers’ needs.
    • Succinct application and services listings that use “Keywords” to spell out the benefits to customers.
    • Links to screenshots, demos, trials, white papers and other additional documentation that support your offerings.
    • Customer rating and reviews.
  • Relevant Microsoft competencies.
  • Accurate attributes for your listing in the Listing Type, Relevant Business Needs, Microsoft “Works With” Products and Applicable Industry drop down menus in the Dashboard.
  • If you are a Cloud Accelerate partner. Cloud Accelerate partners receive a boost in search ranking and are identifiable by the Cloud Accelerate badge. Learn more about this programme.
  • If you have the CfMD credential (Certified for Microsoft Dynamics). This certification is for Microsoft Dynamics partners only, for the qualifying Microsoft Dynamics applications they create. Applications with this distinction receive a boost in search rankings.
  • Customer Ratings and Reviews. Improve the relevancy of your listings in search results by getting your customers to submit honest reviews about their experiences with you, your applications and professional services. Encourage them to go to the Reviews section of your company’s profile and click on the Submit a Review button. Learn more about getting customer reviews.


Featured Company Selection Criteria

To be featured on the Pinpoint home page, a company must:

  • Hold a Gold competency and/or be enrolled in an MPN programme that aligns with the business need or product that we are showcasing in a given month. For example, if the monthly "theme" is Virtualisation, the home page will feature only partners with a Gold competency in Virtualisation. If the theme is Cloud Computing, partners in the MPN Cloud Accelerate programme will be featured.
  • Have a complete Pinpoint profile and additional elements listed here:
    • A company logo.
    • A concise company overview that states the partner’s expertise in the first sentence.
    • Application and professional service names that resonate with customers' needs.
    • Succinct application and services listings that use “keywords” to spell out the benefits of the partner’s offerings for customers.
    • Links to screenshots, demos, trials, white papers and other resources that support the partner’s offerings.
    • Accurate attribute associations for relevant application and service listings in the Listing Type, Relevant Business Needs, Microsoft “Works With” Products, and Applicable Industry drop-down menus in the Pinpoint Dashboard.
    • Multiple customer ratings and reviews. If we are showcasing Microsoft partners on the home page, the partner must have multiple reviews associated with their company overview. If we are showcasing software applications or professional services on the home page, the partner must have multiple reviews associated with the showcased offering.

If you have a success story or an innovative product or service you want people to know about, there may be other opportunities for you to be featured. Please contact the Pinpoint team.

How can I improve my search rankings?

Here are the top things you can do to improve your ranking in Pinpoint search results.

  • Integrate relevant keywords in your profile: Pinpoint metrics show that profiles that include words that resonate with business customers and/or align with the business tasks they need to accomplish receive the most traffic and surface higher in search results. The following are just a sampling of the keywords that might be applicable to your Microsoft Dynamics applications or services: Accounting, Inventory, Sales Force Automation, marketing or customer service, project
  • Listen to the words your customers use when they talk to you about their business needs. It is likely that they use words that many business customers might use to both speak about and search for the technology products and services you offer. Include these words in your company description, your application and/or service name, and your application and/or service listing so that search engines can recognise them.
  • Align with Microsoft competencies: Customers can easily recognise qualified Microsoft partners through the new Microsoft competencies. Silver and/or Gold competencies are considered in search rankings. Learn more.
  • Get Customer Ratings and Reviews: Improve the relevancy of your listings in search results by getting your customers to submit honest reviews about their experiences with you, your software and services. Encourage them to go to the Reviews section of your company’s profile and click on the Submit a Review button. Learn more about getting customer reviews.
  • Earn the CfMD credential (Certified for Microsoft Dynamics—for Microsoft Dynamics partners only) for your applications. Applications with this distinction are considered in search rankings.

Search and Profile Optimisation

How can I get more customer traffic to my listings?

You are 10 times more likely to engage prospects with a complete profile. A complete profile has:

  • A concise company overview that states your expertise in the first sentence.
  • Application and professional service names that resonate with your customers’ needs.
  • Succinct application and services listings that use “keywords” to spell out the benefits to customers.
  • Links to screenshots, demos, trials, white papers and other additional documentation that support your offerings.
  • Customer ratings and reviews.

Create a listing for each application or service your company offers.  The more specific you are in describing what your application or professional service helps customers to do or accomplish, the more prospects you will attract.

Keep your profile updated. Each time you add a new application, service or promotion, list it on Pinpoint and the relevant product marketplace.

Learn more about optimising your profile.

By far the most effective way to improve your rankings in Pinpoint and marketplace search results is to integrate relevant keywords in the right places in your profile. (See the next question in this FAQ for more information on keywords.)

Other things you can do include:

  • Create a complete profile. Create separate, distinct listings for every application and service your company offers.
  • Earn relevant Microsoft competencies. Customers can easily recognise qualified Microsoft partners through the Microsoft competencies. Silver and/or Gold competencies are considered in search rankings. Learn more about Microsoft competencies.
  • Select the most accurate attributes for your listing in the Listing Type, Relevant Business Needs, Microsoft “Works With” Products, and Applicable Industry drop-down menus in the Dashboard.
  • Become a Cloud Accelerate partner. Cloud Accelerate partners receive a boost in search ranking and are identifiable by the Cloud Accelerate badge. Learn more about this programme.
  • Earn the CfMD credential (Certified for Microsoft Dynamics). This certification is for Microsoft Dynamics partners only, for the qualifying Microsoft Dynamics applications they create. Applications with this distinction receive a boost in search rankings.
  • Get Customer Ratings and Reviews. Improve the relevancy of your listings in search results by getting your customers to submit honest reviews about their experiences with you, your applications and professional services. Encourage them to go to the Reviews section of your company’s profile and click on the Submit a Review button. Learn more about getting customer reviews.

The number one thing you can do to optimise your profile for search engines is to integrate keywords into your company overview and application and service listings.

“Keywords” are the words your customers use to search for your applications and services. These can be action-orientated or product-related words and/or phrases that define:

  • The benefits a customer gets from using your application or service.
  • The specific tasks or objectives a customer wants to accomplish by using your application or service.

Metrics show that profiles that include words that resonate with business customers and/or align with the business tasks they need to accomplish get the most traffic and surface higher in search results.

Sources for keywords:

  • Listen to the words your customers use when they talk to you about their business needs. It is likely that they use words that many business customers might use to both speak about and search for the technology products and services you offer.
  • Use online tools such as the Bing Keyword Tool by WordStream, Google Insights for Search and Wordtracker.
  • Look on Microsoft sites for the Microsoft product your applications and services enhance or support.

Guidance for placement and frequency of keywords:

The placement and frequency of keywords in your profile needs to be realistic and relevant. The goal is to create a readable profile that showcases your expertise and speaks to the needs of your customers. Pinpoint and marketplace search engines scan the following for keywords:

  • Company Name: You may only use your company’s legal business name. Do not include Microsoft product names in your company name.
  • Application or Professional Service Name: Give your offerings names that tell customers what they do. You can include a Microsoft product name in your application or professional service name ONLY if the name also includes an additional description or qualifier that indicates what your offering does for customers or how it enhances the Microsoft product.
  • Company Overview, Application or Service Listing:

The first two sentences of your Company Overview and Application or Service Listing are the most important.

  • Tell people straight away what your expertise is.
  • State exactly what your application or service does.

 Do this using succinct, relevant keywords and phrases.

  • Competency Name: The Pinpoint and marketplace search engines match keywords with the name of the competency you’ve earned.
  • “Works With” Products: List the specific Microsoft products your application or professional service augments or supports. Make sure you choose the relevant Microsoft “Works With” Products from the drop-down menu in the Dashboard.
  • Website URL: If your website URL contains a word that matches a keyword entered into the search engine, this will count towards your search ranking.
What should I NOT include in my profile?

The following should not be included in your profile.

  • Overstatement or overpromise. Substantiate any statements you make about your company’s expertise or position in the market, and offer only goods, services and outcomes that you are able and intend to deliver.
  • Vague or general statements about what your company does. Include specific details that distinguish your offerings from competitors.
  • Marketing jargon or “fluff.” Provide fact based details only.
  • Overly technical language. Ensure your profile can be understood by everyone from the office administrator to the owner of the company.
  • Statements about your company’s vision or mission. Save these for your company website.
  • Detailed descriptions of common customer problems. Customers already know what their problems are. Tell customers what you can do to help them. Speak about the benefits of using your application or service. 

The Pinpoint Dashboard

What is the Pinpoint Dashboard?

As a Pinpoint partner you gain access to a Partner Dashboard for your specific company. The Dashboard is a personalisation tool that lets you:

  • Update your software application and professional service listings (Edit Profiles page).
  • List your applications in multiple regions and in multiple languages (Edit Profiles page).
  • Get an overview of customer activity on your profile pages (Dashboard page).
  • View traffic analytics about your company, software applications and professional services (Analytics page):
    • Visits and page views: see an overview of visits by date range and broken down by category.
    • Internal referrals: see where customers clicked on the Pinpoint site to reach your company, application or service listing.
    • Enquiries: view the number of prospects who click on the Email This Company button.
  • Manage your Pinpoint account (Edit Personal Details page).
    Enter your company and contact name so that Pinpoint can link to the company and solution profile information you entered when you joined the Microsoft Partner Network (MPN). If you are affiliated with more than one company, you can choose or change your default company listing for Pinpoint.
When a customer clicks the “Email This Company” button on my Company Overview page and submits the subsequent form, who receives it?
The email is sent to the inbox of the primary contact person associated with your Pinpoint profile location. The subject line will read “You Have a New Customer Lead on Microsoft Pinpoint.” To edit the name and information of your contact person that will receive this mail, go to your Pinpoint Dashboard and click on your Company Overview tab. From the Action drop down menu, choose Manage Locations then select Edit Location. If you have multiple locations, choose the location you want to edit first then update the contact details. Once you have finished editing, submit your profile for approval.
Can I see which customers have contacted me through Pinpoint, on the Dashboard?

Yes Copies of the Request for Information (RFI) form sent by prospective customers, through Pinpoint, to the email contact associated with your Pinpoint profile are visible to you in the Dashboard.

To view the RFI forms sent to your company through your Pinpoint profile:

  1. Sign in to the Dashboard using your Microsoft account credentials (formerly Windows Live ID).
  2. Click Customer Requests in the left-hand navigation list. (Note: This link is also accessible on the Analytics page when you click on the Enquiries tab.)
  3. Use the controls at the top the page to filter your view. For example:
    • If you are associated with more than one company, confirm that the name under Your Company is correct.
    • Select a date range.
    • If you have listed in multiple cultures, select the Country/Region for which you would like to see Customer Requests.
    • Select the company location for which you would like to see requests. (Note: You may also select All Locations in the drop-down menu under Filter by Company Location.)
  4. Click on any RFI in the list presented to see details.
  5. To respond to the inquiry, click Reply. This will launch a new email from your default email client.
  6. If you are presented with a “No Customer Request submitted” message, adjust your filters (change dates, country/region or the location).
What should I do if I can’t log in (or) see my company details?

If you are unable to log in to your Dashboard:

The Microsoft account (formerly Windows Live ID) that you are using is not currently associated with your company in the Microsoft Partner Network (MPN). Learn how you can identify yourself as a member of your company so that you can access your Dashboard.

 

It can take up to five business days for any new information you add in MPN to get into the Pinpoint system. We appreciate your patience and encourage you to contact the Pinpoint team if you have any additional questions.

 

Customer Ratings and Reviews

How do I get customer reviews?

You can use the Pinpoint Customer Review Template to invite customers to submit reviews on your behalf. Please note:

  • Get your customers to describe their experience with you in simple language with relevant information that shows potential customers how you can address their specific needs.
  • If you submit false reviews—either on your company’s behalf or to discredit a competitor—your profile will be removed from the Pinpoint site.

Please refer to the Pinpoint Review Guidelines for more information.

Where can I find the Pinpoint Review Guidelines?
Find the guidelines for posting Ratings and Reviews here.
How long does it take for a newly submitted customer review to go live on Pinpoint?
A new review goes live on Pinpoint immediately. 
When my company receives a new review, how long does it take for this increase in my total number of reviews to display on the Pinpoint site? 
It generally takes up to two weeks for an increase in number of reviews to display on Pinpoint. 
Do customer reviews affect search results?

You can improve the relevancy of your listings in search results and increase your search rankings by getting your customers to submit honest reviews about their experiences with you. Encourage them to go to the Reviews section of your company’s profile and click on the Submit a Review button.

Submitting false reviews will cause your profile to be delisted. If it is discovered that you have submitted false reviews to make your company look better and improve your search rankings, or that you have posted false reviews to discredit a competitor, your profile will be removed from the Pinpoint site.

How long does it take for a newly submitted rating to affect my ranking on Pinpoint?
It generally takes up to two weeks for a new rating to affect the ranking of the company, application or service for which it was submitted. 
What prevents others from abusing the review system?
The Pinpoint team reviews every customer rating and review that is submitted and investigates suspect or inappropriate submissions. The Pinpoint team is also extremely responsive to partners who alert us to submissions that concern them.
Can I respond to a review?

Any user authorised to access your Dashboard profile may respond to reviews submitted about your company. Use the Reply feature to provide constructive responses to both positive and negative reviews.

To post a response to a review:

  1. Sign in to the Dashboard using your Microsoft account credentials (formerly Windows Live ID).
  2. Navigate to your profile, and select the Reviews tab.
  3. Click Reply under the review you want to respond to.
    • The Seller Reply text box will show, allowing you to enter your reply. Please make sure your reply adheres to the Pinpoint Review Guidelines.
    • Click Send Reply.
    • Your reply will post on Pinpoint and the relevant product marketplace immediately.

Notes:

  • You can edit your reply after it posts. Only your most recent edited response will show on the live site.
  • The reviewer you are responding to will not receive notification that you have responded to their review.
  • Your replies will be assessed against the Pinpoint Review Guidelines, and are subject to the same criteria as any other review.
  • Inappropriate responses can and will be removed by the Pinpoint team if they contain profanity, personal attacks, URLs, personal information or any other violation of the Pinpoint Review Guidelines.
I am missing a review. What happened?
  • Reviews are not visible across multiple countries/regions.  They will only appear on the country/region that the user was in when they visited your profile.
  • Your review may have been removed by the Pinpoint Team if it was found to have violated the Pinpoint Review Guidelines.
  • Reviews are posted to either your Company Overview or one of your Application or Service listings. Check to see if a customer has reviewed one of your offerings instead of your Company Overview.
Will my replies to reviews impact my ranking in search results?
No. Your replies do not impact search ranking.
Should replies be in the same language as the review I am responding to?
Yes, replies must be in the same language as the review you are responding to.
Why aren't my Microsoft Partner Network (MPN) customer references appearing on Pinpoint?
Customer references that were associated with a solution in the MPN Partner Membership Center remain confidential and hidden to the public. These customer references currently don't impact search results on Pinpoint. Instead, Pinpoint uses a transparent customer ratings and reviews system.

Profile Troubleshooting

Where’s my profile?

The length of time it takes to see your profile on Pinpoint depends on the following scenarios:


For New MPN Members

As a new member of the Microsoft Partner Network, it can take up to three business days for your company information to migrate to the Microsoft Pinpoint Dashboard. Log in to the Pinpoint Dashboard to check the status of your profile, make required changes to your company information, and add application and service listings. Learn more.

Once you've submitted required changes, your Company Overview should publish on Pinpoint within 10 business days.

For Partners Already Published on Pinpoint

If you already have a profile on the Pinpoint website, and you’ve made revisions to your existing profile or added new Application or Service Listings, allow up to 10 business days for your changes to appear.

 

For Partners Merging with Another Organisation in MPN

If your organisation is expecting a merger of MPN accounts with another organisation, it is important to note that the absorbed company will no longer maintain an independent presence on Pinpoint.

  • All related company overviews, app + service listings and reviews will be removed immediately upon completion of the merger.
  • In order to promptly recreate your listings upon completion of the account merge, you should copy any profile content you intend to reuse.
  • Please note that reviews cannot be transferred in the event of a merger.

If you have already merged with another organisation, Pinpoint may be able to retrieve and provide you with the content of these listings so that you can recreate them as necessary.

  • To begin this process, please contact the Pinpoint team with the relevant details of both parties involved in the merger.
  • It may take up to 15 business days to provide you with the recovered data.
  • Please note that reviews cannot be transferred in the event of a merger.

Listing in Product Marketplaces

If you have indicated through the Pinpoint Dashboard that you want an Application or Service Listing to be published in a product marketplace, allow up to 10 business days for your listing to appear on the product marketplace site.

Listing Internationally

If you are currently listed on Pinpoint in the country or region that your company headquarters is located in, you can list your company and applications or services in another country or region. Learn about getting listed in another language or country.

Allow up to 10 business days for your profile to appear on the Pinpoint site for the new country.

If your Application or Service Listing is not showing on Pinpoint or a product marketplace, and you think it should be, check its status by logging into the Pinpoint Dashboard. You can also learn how to resolve issues that can hold up publishing by reading the profile troubleshooting page.

Still have questions? Contact the Pinpoint and marketplace teams.

Why are the categories on Pinpoint different from other partner marketplaces?
Browsing by categories on Pinpoint is an easy way for customers to find your company and its offerings. The Pinpoint Team conducted studies to learn how customers name and define technology software applications and professional services. Based on customer feedback, the categories were revised.
Why is my listing not appearing in a category search?

If your offerings are not appearing in the category search results you think they should appear in, log in to the Pinpoint Dashboard using the Microsoft account credentials (formerly Windows Live ID) that you use to access MPN and click Add or Edit Profiles. Under the Apps + Services tab, find the listing for the application or service in question, then:

  1. In the Actions drop-down menu select View Details.
  2. Select Edit Shared Attributes.
  3. Select the Application or Professsional Service Sub-Types.
  4. Select the Business Need categories.
  5. Select the Microsoft "Works With" Products and Technologies.
  6. Select the Applicable Industries.
  7. Select the Marketplace if necessary.
  8. Submit your work for approval.

It may take up to 15 business days for your profile changes to appear on Pinpoint.

How can I add a Pinpoint widget to my page?
The Pinpoint widget is no longer available on the site. If you have any questions or concerns, please contact the Pinpoint team.

Top Questions: Partners