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Crow Canyon HelpDesk for SharePoint

by Crow Canyon Systems, Inc.

Crow Canyon's Help Desk for SharePoint leverages the power of Microsoft SharePoint to bring you a simple, efficient and effective help desk, customer support and ticket tracking system. It is ideal for companies
and organizations that are overwhelmed by user or customer requests and issues.

Support requests are entered through SharePoint, Web Portal, Outlook, and/or an email client and then assigned and tracked. Includes Knowledge Base, Service Level Agreements, Auto-assignment, Email Tracking and Conversion, and many more useful features.

Using Crow Canyon Help Desk for SharePoint, you’ll quickly reduce support costs, speed up customer problem resolution management, and enhance the support experience for both customers and agents.

Crow Canyon's Help Desk for SharePoint provides a robust quality support automation solution at a reasonable price.

Crow Canyon HelpDesk for SharePoint has not been reviewed by any customers.

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Version

3.0

Release Date

29/04/2013