Application Description
What is Clicktools?
Clicktools is the leading solution to Collect, Centralize, and Act on customer interactions, leveraging the power of CRM. From new lead capture to satisfaction surveys and everything in between, Clicktools helps organizations keep customers engaged and active with marketing, sales, and support departments.
- Collect customer information through electronic surveys, scripts, and forms.
- Centralize the data in Microsoft Dynamics CRM.
- Act on the insights automatically to improve customer experience.
Clicktools for Microsoft Dynamics CRM enables non-technical users to create web surveys, call scripts, and landing page forms that support your brand look and feel, and integrate customer feedback data directly with Microsoft Dynamics CRM:
- Deploy surveys, scripts, and forms via web, email, or an internal form using Dynamics CRM workflow
- Use Clicktools’ powerful content builder to create various question types (including conditional questions, branching, skip logic)
- Automatically update Microsoft Dynamics CRM with customer feedback data, including custom fields and entities
- Analyze results using Clicktools’ advanced, real-time statistical analysis tools
- Link any item on a form with any custom object, standard object, or field in the Microsoft Dynamics CRM API using the Clicktools Mapping Wizard
- Personalize Clicktools forms by embedding Microsoft Dynamics CRM content
Clicktools has not been reviewed by any customers.
Submit A Review
The views and opinions submitted and expressed here are not those of Microsoft.
