OneNet has an overall rating of from 18 customers.
The views and opinions submitted and expressed here are not those of Microsoft.
Experience, Customer Service, Innovation, Technical Depth, local operation
- 5.0
Reviewed by:Customer-Of-Onenet Reviewed on:25/02/2013
- Pros
- Practical, low-key approach with an emphasis on solution quality and customer satisfaction. Local staff, Onenet have been on the scene for decades and have real depth where it is needed.
- Cons
- Would like them to have managed voice products for a complete package
- Additional Comments
- Onenet supplies mission critical products, when you need help you want to be able to talk with a local experienced tech who can sort you out. Not a Microsoft call centre somewhere in the world.
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Excellent Partner
- 5.0
Reviewed by:TrevorGrey Reviewed on:17/02/2013
- Pros
- Timely responses and effective solutions from knowledgeable staff.
- Cons
- Nothing
- Additional Comments
- Good guys, no BS, fast results. A pleasure to do business with.
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OneNet Service
- 5.0
Reviewed by:Julie_Bedggood Reviewed on:12/02/2013
- Pros
- The OneNet team always seek to understand the business or technical challenge and to seek solutions that make both financial and business sense.
- Cons
- In over 5 years of working with OneNet I cannot think of anything that I don't like about their team, service, or solutions they provide.
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Approachable and responsive
- 5.0
Reviewed by:SeanX Reviewed on:12/02/2013
- Pros
- Approachable and responsive. We have used them for 6 years so far and they have been pretty good.
- Cons
- No serious complaints
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Excellent everytime
- 3.5
Reviewed by:Raymond_TLAKL Reviewed on:11/02/2013
- Pros
- Their staff have a braod knowledge in all IT hardware and services. They have supported our hotel for over 20years and continue to do so.
- Cons
- Nothing. Great team.
- Additional Comments
- Highly recommended especially Gareth Fletcher, great IT minds don't come about very often. He is a great asses to the company.
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Company Director
- 4.5
Reviewed by:JeremyS Reviewed on:11/02/2013
- Pros
- Great personal service, prompt, very technically skilled. Provide a great hosted solution with attention to detail. Friendly accessible staff.
- Cons
- Nothing.
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Awesome service delivery
- 5.0
Reviewed by:Joadster Reviewed on:8/02/2013
- Pros
- So easy to deal with. extremely helpful and professional. Could not ask for better support and service.
- Cons
- nothing
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One of the best
- 4.5
Reviewed by:nzmaharg Reviewed on:31/01/2013
- Pros
- Fantastic customer service, great friendly knowledgeable team, who are always a pleasure to work with. I always know I can rely on them when I need them.
- Cons
- Nothing
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Home Grown
- 5.0
Reviewed by:GregDH Reviewed on:30/01/2013
- Pros
- A great home grown Kiwi company. They always provide knowledgeable and professional services. A plus is that with OneNet, no company is to big or to small to deal with and they definitely go the extra mile to make sure that their clients are happy and well looked after. Highly recommended AAA+++
- Cons
- NA
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Good Ol' Kiwi Company
- 5.0
Reviewed by:NickChan Reviewed on:30/01/2013
- Pros
- Very down to earth company offering enterprise solutions to anyone not matter the size. It's always nice to talk to someone on the phone that threats you with respect. Friendly service, great products and always looking to improve.
- Cons
- Email response can sometimes be a little slow, however anything urgent can always be done immediate over the phone. So I guess this isn't bad, but it's the only small thing I can think of.
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Outstanding Services
- 4.0
Reviewed by:WizardIT Reviewed on:30/01/2013
- Pros
- We have found Onenet to be a great company to partner with. The level of service and support received is fantastic and they go the extra mile to assist. The fact the data is hosted locally in NZ is a big plus
- Cons
- No Lync services
- Additional Comments
- Awesome company and has been a pleasure dealing with
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Awesomeness
- 5.0
Reviewed by:DHigginson Reviewed on:29/01/2013
- Pros
- I personally have been dealing with Onenet/FSL for over 15 years. They are fantastic and I trust them to give me the service and solutions that are the best for our business.
- Cons
- They are sometime too busy because they are so good.
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Great Service
- 5.0
Reviewed by:JulietKMcGurk Reviewed on:31/07/2012
- Pros
- We can trust Steve and the team at OneNet to take good care of our clients. They are very responsive and professional.
- Cons
- Not Applicable
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Outstanding Service
- 5.0
Reviewed by:DanielConnectsys Reviewed on:27/07/2012
- Pros
- Onenet Systems and Helpdesk are all located in Auckland, New Zealand. A wide range of cloud services on offer, uptime and stability is ready good. They are also peered with the APE (Auckland Peering Exchange) so performance ++
- Cons
- NA
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Trusted cloud provider
- 4.5
Reviewed by:MaxtelSoftware Reviewed on:27/07/2012
- Pros
- Onenet helps us look good, providing great online access and highly responsive support to us, enabling us to provide an excellent service to a very demanding group of customers. They understand both technical and business drivers and are keen to make a long term relationship work.
- Cons
- They lacked some of the name brand recognition that makes some of the bigger corporate customers comfortable - but their ability deliver makes us comfortable!
- Additional Comments
- We have worked with them for many years enabling Win32 apps to be online. We reluctantly moved to a bigger provider for a few years - but gladly moved back 7 years ago when they couldn't keep up with out changing requirements. We're very happy with the relationship.
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Outstanding Service
- 5.0
Reviewed by:kristy-brown Reviewed on:22/07/2012
- Pros
- They are incredibly responsive, and flexible and will go out of their way to delight their customers.
- Cons
- Nothing
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Outstanding Service!
- 5.0
Reviewed by:MargaretStedman Reviewed on:19/07/2012
- Pros
- I have been associated with the parent company of OneNet for nearly 25 years and respect them for their integrity, professionalism and level of service. There are no other companies I know to whom I would give this same accolade.
- Cons
- There is NOTHING about OneNet that I don't like!
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Director
- 3.5
Reviewed by:onenet Reviewed on:12/07/2012
- Pros
- We have had a great run with One net. Steve has looked after us with great care and attention. I wish i had gone to the cloud years ago and saved all that capital that i put into owning our own severs and apps. Having experts at the end of the phone is much better for our business we can get on with what we do best. Looking after our client.
- Cons
- I like most things about them.
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The views and opinions submitted and expressed here are not those of Microsoft.
