Today, businesses of all sizes depend on their ICT infrastructure to help improve the productivity and efficiency of their staff. Integrated communications, VoIP, video, conferencing and email are now critical tools for any organisation, and the ability to collaborate quickly and seamlessly is vital in keeping everyone in the business working efficiently. Gen-i’s offers Microsoft Lync 2010 as part of our Gen-i Managed Services (GMS) IP Voice & UC suite of products. GMS provides an efficient and effective way of proactively managing, monitoring, reporting and analysing your Microsoft Lync 2010 solution, freeing up your IT staff to concentrate on other duties.
With GMS IP Voice & UC you receive access to Gen-i’s skilled technical staff, ITIL best practice framework and network management systems. Their job is to ensure the optimal performance of your Lync environment, for a price that is hard to achieve in-house.
Microsoft Lync 2010 provides truly unified communications with a single interface for instant messaging, audio and video and web conferencing, and voice into a richer offering. In addition a single identity makes it easier and faster for users to find contacts, check their availability and connect with them from almost anywhere. And as part of the Microsoft Office suite it provides a familiar and consistent communications experience.
Our GMS IP Voice & UC Microsoft Lync is deployed into your existing environment and, depending on the service option you select, is managed via the Gen-i cloud and fully supported by the certified professionals in the Gen-i Network Operations Centre (NOC).
Gen-i Managed Services (GMS) IP Voice & Unified Communications has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.