No Loose Ends Service Agreement
Service Type:Consulting, Professional Service
Business Need:Server Management and Installation, Hosting Services, IT Outsourcing, PC Management
Works With:Hyper-V, Microsoft Exchange Server 2010, Windows Server 2012, Windows Server Deployment, Windows Small Business Server 2011 Premium Add-on
Industry Focus:Education, General - Applicable to All, Professional Services
The Pulse IT "No Loose Ends" support plan provides you the expertise of an entire IT department, for a known monthly fee.
With both 9/5 (Gold) and 24/7 (Platinum) support plans available, including full server melt-down insurance, we have the options that are just right for you.
Each of our No Loose Ends IT services support plans include the following:
Proactive monitoring of your servers - identifying and rectifying problems before they cause downtime
IT Consulting - large or small
Your dedicated and experienced IT manager - insuring your systems support your business objectives
Unlimited Onsite and Remote network support with your preferred engineer - a familiar face who understands your network intimately
Helpdesk services - and friendly voice to help you over the phone
Full remote support ability to all of your computers, whether in or out of the office - fast response
Network Audits and Consulting
IT project management - on time, on budget, every time
Management reporting - you are provided with the key performance indicators so you know what's going on at a glance
Hardware & Software asset management
Full network documentation
Support and Documentation
No Loose Ends Service Agreement has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.
- Price: For Purchase