Datacom delivers advanced Unified Communications solutions that integrate voice, data and mobile communications into a single environment - incorporating real time communications such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, data sharing (including virtual white-boards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).
Datacom is one of the few providers in New Zealand who can manage a complete end-to-end unified communications solution for you: from assessment, design and architecture through to the implementation, integration and support of your solution.
Our experience in UC solutions means we are able to develop practical, high value solutions that match your specific business needs – bringing together your voice, data and video communications with application sharing, voicemail, instant messaging and email.
Our UC projects achieve rapid ROI when cost reductions are quantified with productivity and customer service improvements.
With IP-based hosted solutions we can deliver within days otherwise complex, high availability solutions into business critical operations such as call centres for hospitals, hotels and schools, allowing your organisation to rapidly react to market opportunities. Using our specialised toolsets for the monitoring and management of your UC environment we can also maintain and manage your environment.
As a Microsoft Gold Partner Datacom has extensive experience and capability designing, delivering and maintaining Microsoft infrastructure solutions - the advent of Lync is an integrated extension to Datacom’s extensive capability and experience in UC.
Our nationwide unified communications services include:
- IP telephony, Voice over IP (VOIP) and traditional telephony
- Design, build, deploy and manage, wired and wireless networks
- Security technologies
- Routing, switching, load balancing and quality of service technologies
- Carriers including Telecom Wholesale, Vodafone and FX Networks
- Call and contact centre solutions
- Project management
Unified Communications has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.