CHASSasia ( Singapore ) Pte Ltd has an overall rating of from 4 customers.
The views and opinions submitted and expressed here are not those of Microsoft.
Office 365 onboarding experience
- 2.5
Reviewed by:andrew_wong Reviewed on:29/10/2012
- Pros
- not applicable
- Cons
- 1. Misleading practice - Chass performed our Office365 on-boarding. Their sales team told us that Microsoft require upfront annual payment for all licenses and we were invoiced and paid Chass accordingly. We later found out Microsoft only bill their clients (Directly or through their vendors) monthly. Chass had invoiced us upfront annually and were paying Microsoft monthly, without our knowledge. 2. I sought clarification and demanded return of these monies from Chass. As a business, we will not risk the upkeep of Outlook and Sharepoint services in the hands of a counter-party, especially a service we already paid for. Chass said it was not the intention to mislead and some clients prefer this "option". I accept but we were not provided with any options. 3. This escalated to a Singapore-based Director, who throughout a chain of phone calls and emails was unapologetic and rude.
- Additional Comments
- These are facts. My main intention is for this to serve as a notice to clients to understand what Microsoft's payment practices are. I have dealt with this matter with Microsoft and they have informed me their vendors will make it clear to clients what their options are.
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Value for Services and Money
- 5.0
Reviewed by:PaulJones Reviewed on:28/2/2012
- Pros
- Provide excellent services, advisory
- Cons
- Nil
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kaibarra
- 5.0
Reviewed by:yadicahyadi Reviewed on:27/11/2011
- Pros
- solidarity off malay
- Cons
- i hate my language is not accesible
- Additional Comments
- add my language please
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Knowledge and Experience
- 4.5
Reviewed by:Julian1967 Reviewed on:21/10/2011
- Pros
- Their Knowledge and Experience in delivering MS solutions in the last 20 years
- Cons
- They do not support solutions outside of MS
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The views and opinions submitted and expressed here are not those of Microsoft.
