Field Services for Microsoft Dynamics AX

by Hitachi Solutions

App Type:
On-premises Application
Business Need:
Customer Service, CRM, Mobile Devices and Applications, Enterprise Resource Planning (ERP)
Works With:
Microsoft Dynamics AX 2009, Microsoft Dynamics AX 2012, Windows Phone
Industry Focus:
Architecture, Engineering & Construction, Manufacturing

The views and opinions submitted and expressed here are not those of Microsoft.

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Reviewed by:TimothyHill Reviewed on:9/17/2012

Pros: I've been dealing with paper service tickets for a long time. It is great having our engineers receive and enter all of their work information on their mobile device. Now we can see what is going on in the field, and be proactive!
Cons: We really wanted more device options to chose from and Hitachi listened. Their current mobile offering allows us to chose different mobile platforms.

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Reviewed by:SalFar Reviewed on:9/17/2012

Pros: Hitachi Solutions' field service is a great application for field technicians on the go, we have worked on their mobile platform and our technician's productivity was improved dramatically. would definitely recommend the solution for service organizations
Cons: None

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The views and opinions submitted and expressed here are not those of Microsoft.

App Overview