Lead Management for Microsoft Dynamics CRM

Pros

Our users are using it to manage their daily follow up activities.

Cons

It's geared more to users in an organization who prospect for new business. We are using it for new case management so it's not a perfect fit for our firm.

Additional Comments

Most certainly adds value and we're talking with Ablebridge on a slightly modified version for our firm.

• Price: 5
• Deployment Time: 5
• Needs Met: 5
• Compatibility: 5
• Performance: 5

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Pros

impresionant

Cons

espectacular

• Price: 4.5
• Deployment Time: 5
• Needs Met: 5
• Compatibility: 4.5
• Performance: 5

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Pros

The closed loop funnel report is extremely useful.

Cons

An auto email feature would be nice.

Additional Comments

It's a big time saver for our call center.

• Price: 5
• Deployment Time: 5
• Needs Met: 5
• Compatibility: 5
• Performance: 5

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Pros

Saves our inside reps a lot of time and keeps them on the phone longer.

Cons

Not much

Additional Comments

Anything that saves our users time and make their lives easier is worth it's weight in gold. We are looking forward to running closed loop marketing reports once we have more ground under us with the tool.

• Price: 5
• Deployment Time: 5
• Needs Met: 5
• Compatibility: 5
• Performance: 5

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Pros

We just implemented it but the feedback thus far has been very positive.

Cons

Too soon to tell

Additional Comments

It really simplifies the process for our account development group. It also makes it possible to report on their activity and prospecting success. We are looking forward to digging deeper with it.

• Price: 5
• Deployment Time: 5
• Needs Met: 5
• Compatibility: 5
• Performance: 5

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Pros

It saves our users clicks and helps them in their prospecting efforts

Cons

Nothing

Additional Comments

The schedule follow up activity options are nice and our inside sales team has really adopted it.

• Price: 5
• Deployment Time: 5
• Needs Met: 5
• Compatibility: 5
• Performance: 5

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Pros

It makes our account development reps much more productive and consistent in their prospecting efforts.

Cons

Out of the box CTI integration would be a nice feature

Additional Comments

We just implemented and have bigger plans as we get our internal processes under control. Ablebridge lead flow gets us off to a great start.

• Price: 5
• Deployment Time: 5
• Needs Met: 5
• Compatibility: 5
• Performance: 5

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Pros

It's a great tool for our inside and account development teams but it's also a tool our marketing department uses for tracking campaign effectiveness.

Cons

Nothing, great user feedback so far

Additional Comments

Ablebridge helped us implement Microsoft CRM and we also purchased this tool and another one to better manage our sales pipeline. We are very happy with our implementation and our users are finally excited about our crm system.

• Price: 5
• Deployment Time: 5
• Needs Met: 5
• Compatibility: 5
• Performance: 5

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Pros

It saves our reps time and gives us the ability to measure outbound activity

Cons

Nothing

Additional Comments

The closed loop report is very nice and our marketing department uses it in their weekly meetings

• Price: 5
• Deployment Time: 5
• Needs Met: 5
• Compatibility: 5
• Performance: 5

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