PaperSave Pro for Microsoft Dynamics GP

Pros

Ease of use, ease of implementation, full service solution for use in other departments, ability to interface with Sharepoint

Cons

N/A

• Price: 5
• Deployment Time: 3.5
• Needs Met: 5
• Compatibility: 5
• Performance: 5

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Pros

We mainly use PaperSave for AP processing. Since getting this software in place, our AP clerk has much more time to spend on non-AP activities. The approval process is great and our supervisors are happy that they don't have to spend as much time approving AP each week. In addition to AP we are able to attach documents directly to customer files, sales documents, and journal entries. This program is outstanding!!!

Cons

So far no complaints.

• Price: 5
• Deployment Time: 5
• Needs Met: 5
• Compatibility: 5
• Performance: 5

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Pros

Seamless integration with GP and notifications that an attached document exists. The flexibility in adding documents via three methods. Compatibility with Mekorma, SmartList, and Changer. Periodic webinars help me to stay on top of new enhancements. Staff genuinely care about your success.

Cons

Exception errors are probably network related. We will realize our full potential with PaperSave once workflow has been implemented following our database upgrade.

Additional Comments

Support staff is impeccable.

• Price: 5
• Deployment Time: 5
• Needs Met: 4.5
• Compatibility: 5
• Performance: 4.5

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Pros

The price is right.The built in help function is nice and informative for the user.

Cons

It is very slow when reviewing payable transactions and opening the image. Also, the documentation for self implementation is lacking, if it was better, I would be implementing other features that appear to be really useful, but it is too difficult to understand the software.

Additional Comments

Create better documentation, your product has some great features I'd like to implement.

• Price: 3.5
• Deployment Time: 0.5
• Needs Met: 2.5
• Compatibility: 2.5
• Performance: 0.5

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Pros

The support staff is outstanding, they resolve all our needs ASAP. Configuring the system was seamless. Up and running within a week of installation

Cons

No issues

Additional Comments

Would recommend for any GP System.

• Price: 5
• Deployment Time: 5
• Needs Met: 5
• Compatibility: 4.5
• Performance: 4.5

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Pros

PaperSave was great fit for what we needed, that's why we bought it. The service was great from purchase to installation. The workflows are a great way to automate approval processes and the integration with office products are superb! Our company has really enjoyed what PaperSave has done for us in terms of meeting our Paperless goals thus far.

Cons

We have had some pretty significant problems with PaperSave during our first year of use. It seemed every week or other week, we would have a new issue. PaperSave support was always there to fix the issues but sometimes it took a while to get it (up to a week or more). This escalated to a point where I had to speak to management about our frustrations.

Additional Comments

PaperSave defnitely stands by their product and a direct indication of that was when I expressed my concerns to PaperSave management. Once I did this, I was given the attention that we required get the proper level of support and our issues were fixed in no time. We are now running stron with PaperSave and enjoying the results.

• Price: 4
• Deployment Time: 4
• Needs Met: 3.5
• Compatibility: 2.5
• Performance: 2.5

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