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ITIL - ISO 20000 Bridge | Archieving ISO 20000:2011 Certification (0 Reviews)
Your task at hand is to achieve certification according to ISO 20000 and you need specific advice on how to implement the mandatory ISO 20000 requirements? The ITIL – ISO 20000 Bridge for Microsoft Visio...
Release Date: 3/25/2012
Version: 2011