Showing 1-10 of 28 Results Worldwide

AlfaPeople IT Service Management and Helpdesk
(3)
AlfaPeople Service Management gives your organization the ability to focus your help desk and IT service strategy and around established industry best practices for greater efficiency. AlfaPeople Service...
Release Date: 11/4/2013
XRM ® Loyalty
(4)
XRM Loyalty - Customer loyalty management system for individual and coalitional trade networks with usage of personal identifiers and automation of rewards. XRM Loyalty - an industry solution, developed...
Release Date: 2/27/2013
Version: 1.0.0
MiContact Center for Microsoft Lync
(4)
Mitel MiContact Center for Microsoft Lync is a modular, integrated software suite developed exclusively on the unified communications and Voiceover-IP architecture of the Microsoft Lync Server platform...
Release Date: 12/15/2010
Version: 5.10
TelephoneIntegration for Microsoft Dynamics CRM
(2)
TelephoneIntegration connects phone systems with Microsoft Dynamics CRM using TAPI, OCS, Lync and/or Skype. TelephoneIntegration is available for: MS Dynamics CRM 2011, 2013 Online (RTW) / On-Premise...
Release Date: 1/30/2014
Version: 6.8
Aspect Unified IP - Enterprise Contact Center Solution (0 Reviews)
Aspect provides a unified contact center solution that uses unified communications capabilities from Microsoft to optimize business processes throughout the enterprise and the contact center. Aspect...
Release Date: 1/10/2011
CallerID Intelligence (0 Reviews)
CallerID Intelligence is a light weight WPF based application that runs reverse phone number lookups on personal and business phone numbers, displaying critical business and demographic data and visual...
Clarity Connect (0 Reviews)
Clarity Connect is the first-ever contact center platform that is native to the Microsoft Lync Server environment. It was developed by Clarity Consulting, a company with comprehensive experience working...
ETC Ask the Expert (0 Reviews)
ETC AskTheExpert is a Lync app that allows walk-up customers to communicate with a remote subject matter expert. The customer and expert can collaborate on a two-way video call, share files, start...
Release Date: 10/1/2013
Version: v1
Gplus Adapter for Microsoft Dynamics CRM (0 Reviews)
Genesys Gplus adapters for CRM provide many integration points and capabilities:Use of the CRM web interface to provide additional functionality for control of inbound telephony, multimedia (such as chat...
Infortel CRM Infuze (0 Reviews)
With Infortel CRM Infuze, ISI Telemanagement Solutions' flagship call accounting and reporting product, Infortel Select, as well as Verba’s Call and Video recording are fully integrated with Microsoft...
Release Date: 1/7/2013
Version: 9.0