ClickDimensions

ClickDimensions

5 stars (Rated by 4 customers)

Atlanta, Georgia, USA | View Map & Address

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Phone: +1 (888) 214-4228

ClickDimensions has an overall rating of 5 stars  from 4 customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

Vice President

  • 5.0
  • Overall Rating 5 stars

Reviewed by:2Bsolutions Reviewed on:6/11/2014

Pros
Great company to work with - as a partner and customer!
Cons
They are great
  • Pricing 5
  • Responsiveness 5
  • Customer Service 4.5
  • Product Quality 5
  • Level of Expertise 5

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Very happy new customer

  • 5.0
  • Overall Rating 5 stars

Reviewed by:HappyUpgrade Reviewed on:9/30/2013

Pros
They were quickly responsive for sales, demonstrations, and the installation was seamless with our new CRM online. We had used a competitor for 2 years and finally volume got to a point that we needed to integrate lead tracking with CRM. We struggled for nearly 2 weeks to connect the competitor's product. From sale, to contract, to installation took less than 8 business hours with ClickDimensions. The actual installation took less than 5 minutes.
Cons
Getting the zip package took 3 tries but that's Microsoft 365's problem, not ClickDimensions.
Additional Comments
I would recommend them in a heartbeat. Meghan was great on the followup. The whole process was painless.
  • Pricing 5
  • Responsiveness 4.5
  • Customer Service 5
  • Product Quality 4.5
  • Level of Expertise 5

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Tech support is catching up to the company's growth

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Jeff-IT-Solutions Reviewed on:11/29/2012

Pros
Their product is cheap and fairly straight forward on the basic install. It integrates reasonably well with CRM and doesn't break often. Their CCO contacted us when we were having major issues and helped expedite our solution, it's always appreciated when the company takes a real interest in the problems of their customers.
Cons
Response times can be slower than expected sometimes but are improving constantly.
Additional Comments
I think the company grew faster than they were expecting and are still growing into their new shoes. Support - which was my biggest gripe - is improving constantly.
  • Pricing 5
  • Responsiveness 4
  • Customer Service 5
  • Product Quality 4
  • Level of Expertise 4

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Great company to work with!

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Paul_Cielinski Reviewed on:11/7/2011

Pros
I met John and the ClickDimensions Team when conducting research on Marketing Automation System providers. John was an amazing resource in both our evaluation and in advising best practices when it came to internal business processes. It wasn’t a difficult decision to go with ClickDimensions. Both their solution and Account Management team are phenomenal. Great company to work with!
Cons
-
Additional Comments
I couldn't more highly recommend ClickDimensions.
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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The views and opinions submitted and expressed here are not those of Microsoft.