Dell, Inc.

Dell, Inc.

4 stars (Rated by 3 customers)

Round Rock, Texas, USA | View Map & Address


Dell, Inc. has an overall rating of 4 stars  from 3 customers.

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Fantastic Support

  • 5.0
  • Overall Rating 5 stars

Reviewed by:gemini_28 Reviewed on:8/31/2014

Pros
There were several support representatives to help with my software issues. Once the original operator had reached the end of his expertise another experienced technology professional was brought in. I had to wait an hour but my problem was resolved the next morning.
Cons
Nothing.
  • Pricing 5
  • Responsiveness 4
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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windows and dell

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Antonio_Lorenzo Reviewed on:7/13/2012

Pros
very good product, and the best relationship quality/price
Cons
the phone contact, sometimes people don't speak native languages.
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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MS Goverment Softtware Licensing

  • 2.5
  • Overall Rating 2.5 stars

Reviewed by:RobertQuick Reviewed on:7/2/2012

Pros
National Company
Cons
VERY poor customer service. Account transferred from ASAP Software. Can not get assistance from website or multitude of phone numbers.
  • Pricing 3.5
  • Responsiveness 2
  • Customer Service 0.5
  • Product Quality 3.5
  • Level of Expertise 2.5

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The views and opinions submitted and expressed here are not those of Microsoft.