Microsoft Dynamics Labs

Microsoft Dynamics Labs

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Redmond, Washington, USA | View Map & Address


Microsoft Dynamics Labs offers 33 applications:
Online Application by: Microsoft Dynamics Labs
Release Date: 11/1/2013
Price: Free
This business process guides financial organizations through the complete client lifecycle for new and existing customers – from initial data gathering and on-boarding to account planning and execution. This solution gives ongoing visibility into the status of client relationships, so that you can handle deals consistently and drive successful outcomes. This solution... Read more
Release Date: 11/20/2013
Price: Free
This business process solution helps nonprofit organizations manage donations, conduct fundraising campaigns, and coordinate volunteers. This solution provides tools to track donation requests from ask to thank you, store templates for receipts, letters, and sign-up sheets, and gather information about potential donors, sponsors, and volunteers. This solution includes: •... Read more
Add-in/Add-on by: Microsoft Dynamics Labs
Release Date: 1/20/2011
Price: Free
Connector for Microsoft Dynamics is purpose built by Microsoft to support integration between Microsoft Dynamics CRM and Microsoft Dynamics ERP. User-friendly middleware, Connector is designed to integrate data bi-directionally. For each supported Dynamics product, integration components enable basic data flows ‘out of the box,’ such as those between sales and customer data. ... Read more
On-premises Application by: Microsoft Dynamics Labs
Release Date: 4/22/2011
Price: Free
The Customer Care Accelerator for Microsoft Dynamics CRM 2011 delivers contact center functionality by combining, displaying, and manipulating data elements from disparate line of business applications in a single user interface. This accelerator highlights the following customer care scenarios: - Integrated desktop: Customers can aggregate information from diverse business... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 6/12/2012
Price: Free
Customer Portal for Microsoft Dynamics CRM provides businesses the ability to deliver portal capabilities to their customers while tracking and managing these interactions in Microsoft Dynamics CRM. Functionality includes lead generation, service scheduling, case management, event calendar, product registration, self-help knowledge base and content management. Customers can... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 6/22/2012
Price: Free
Use the Custom Code Validation Tool for Microsoft Dynamics CRM 2013 and CRM 2011 to identify potential issues with custom JavaScript in JavaScript libraries and HTML web resources. When using JavaScript code in Dynamics CRM, it is possible that some code will stop working or cause an error when you upgrade. The Microsoft Dynamics CRM Custom Code Validation Tool helps identify... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 11/1/2013
Price: Free
This business process enables financial advisors to create detailed investment proposals and deliver great service to their clients. This solution guides financial advisors through best practices to gather required information from clients, develop investment proposals, and close transactions successfully. This solution includes: * A business process to handle client... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 3/8/2013
Price: Free
PowerPivot and Power View are exciting self-service Business Intelligence (BI) capabilities from Microsoft. PowerPivot is an add-in for Microsoft Excel that lets you integrate data from multiple sources, create tabular data models, and use the models to create PivotTables and PivotCharts by using the familiar Excel experience. Power View is a data exploration solution for... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 4/22/2011
Price: Free
The Customer Care Accelerator for Microsoft Dynamics CRM 2011 delivers contact center functionality by combining, displaying, and manipulating data elements from disparate line of business applications in a single user interface. This accelerator highlights the following customer care scenarios: - Integrated desktop: Customers can aggregate information from diverse business... Read more
Administrative Tool by: Microsoft Dynamics Labs
Release Date: 10/23/2012
Price: Free
Microsoft Dynamics CRM 2011 Instance Adapter, an additional adapter for use with Connector for Microsoft Dynamics, allows you to synchronize data between two Microsoft Dynamics CRM 2011 organizations. The adapter supports communication between two endpoints that exist on any authentication/hosting environment (on-premise, online, IFD, etc.) This means that you can leverage... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 10/30/2013
Price: Free
This business process gives organizations in the public sector a great way to manage incoming service requests from citizens. This business process is ideal for local, regional, or state governments who need to prioritize and assign service requests, estimate time and costs, and track progress until resolution. This solution includes: * A business process to handle... Read more
Release Date: 11/20/2013
Price: Free
This business process solution helps OEMs and car dealers collaborate on targeted marketing campaigns. This solution lets an OEM define marketing program requirements, target regions, and reimbursement terms, and then invite dealers to participate. Dealers can then execute the marketing campaign, follow up on responses, and submit proof of compliance with reimbursement terms. ... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 11/1/2013
Price: Free
This business processes guides professional services organizations through each step to respond to a Request for Proposal (RFP) or Request for Quote (RFQ). This solution helps sales, marketing, and finance teams create proposals, assess risks, and conduct cost-benefit analysis. With visibility into the overall RPF/RFQ process, executive leadership can make bid/no bid decisions... Read more
Release Date: 12/1/2013
Price: Free
This business process solution guides semi-conductor and electronic component manufacturers through the design process from prototyping to signed contract. This solution helps teams define the design, identify parts suppliers, generate a proposal, gather the right information from the customer, and close the contract. This solution includes: • Business processes to guide a... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 10/30/2013
Price: Free
This business process gives organizations in the public sector a standardized way to manage and track grant awards to individuals, businesses, or other governments. This solution allows grant managers to stay on top of the grant process from application to the allocation of funds. A dashboard gives you visibility into the status of all applications in the pipeline, including... Read more
Release Date: 11/4/2013
Price: Free
This business process is designed for organizations that sell health insurance. Agents, customer service reps, and district managers can use it to capture information from a campaign response, convert leads into opportunities, send price quotes, and create the policy. Customer service reps can also follow the process to cross-sell insurance products during service calls. You... Read more
Release Date: 11/4/2013
Price: Free
This business process is designed to help nurses, physician assistants, and hospital administrators screen patients, provide appropriate counseling, and schedule follow-up appointments for patients. This solution gives visibility into the status of high priority cases, and the overall status of the organization’s outreach efforts. This solution includes: • A business process... Read more
Release Date: 11/20/2013
Price: Free
This business process solution helps colleges and universities manage admissions and enrollment for prospective students, including collecting student information, tracking receipt of application documents, and monitoring applications under consideration. This solution allows admissions representatives to coordinate follow-up with prospective students, and to ensure all data... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 10/30/2013
Price: Free
This business process helps organizations in the public sector to oversee the collection of licensing and permitting fees from businesses and citizens. This solution helps investigators and enforcement officers improve the number of fees collected by keeping track of where they are in the collection process and ensuring that all required steps are followed. This solution... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 11/1/2013
Price: Free
This business process helps insurance companies sell life insurance policies from start to finish, including from prospecting for clients to quote, application, underwriting, and policy issuance. Agents, customer service reps (CSRs), and district managers can use it to capture information from prospects, convert leads into opportunities, send price quotes, and create the... Read more
Release Date: 12/1/2013
Price: Free
This business process solution helps high-tech electronics companies delight their customers by resolving service issues proactively. Armed with sensor data, service representatives can diagnose issues and then reach out to customers to cross-sell products – all before a service interruption occurs. This solution provides step-by-step guidance to review the sensor data,... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 10/30/2013
Price: Free
This business process gives governments and healthcare organizations a great tool to manage social service cases. Case workers and case managers are guided through standardized steps to assess cases, define and approve mitigation plans, provide management reports, and ensure all required activities are completed to close a case. This solution includes: * A business process... Read more
Release Date: 12/1/2013
Price: Free
This business process solution helps manufacturing companies create targeted marketing campaigns for products. This solution helps marketers and sales representatives nurture campaign responses through the sales cycle from lead to opportunity to shipping an order. It also guides sales representatives through each step to collaborate with the engineering team to create... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 11/1/2013
Price: Free
This business process is ideal for standardizing how customer service reps (CSRs) handle product repairs and returns to ensure swift, efficient resolution of service calls and higher customer satisfaction. This solution helps CSRs assist customers with product fixes by phone, and manage product returns, replacements, and repairs. This solution includes: * Three business... Read more
Release Date: 11/4/2013
Price: Free
A shorter sale assumes a sales cycle of only a few meetings, generally 2 to 3. The seller employs a repeatable approach using defined sales process steps and sales tools. The opportunity is a “solution” sale where the seller has multiple offerings and proposes solutions based on the buyer’s needs. The seller may initiate the opportunity directly with a decision maker and... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 11/1/2013
Price: Free
The longer sale assumes a sales cycle of several meetings, generally 5 or more. The seller engages a repeatable approach using defined sales process steps and sales tools. Opportunities require meeting with one or more sponsors and decision makers throughout the sales cycle, highlighting the need for effective risk mitigation. The opportunity is a “solution” sale with... Read more
Release Date: 11/4/2013
Price: Free
A transactional sale assumes a “one call” close sales cycle. The opportunity may be identified when the prospect proactively contacts the business - “inbound” call, or may be initiated by a sales representative contacting an identified prospect - “outbound” call. A transactional sales process is generally highly customized and/or scripted and may be a focused “product” sale.... Read more
Release Date: 11/4/2013
Price: Free
This business process helps professional sports teams manage the sale of tickets and merchandise to fans. This solution also helps organizations track players and teams, including injuries, scouting reports, drug testing results, and contracts. This solution includes: • Three business processes to handle recruitment, opportunities, and ticket sales. • Five dashboards:... Read more
Release Date: 11/20/2013
Price: Free
This business process solution helps car dealers simplify handling of warranty claims, including capturing key information from the customer, creating work orders for repairs, coordinating OEM review and approval of claims, and submitting required documentation. This solution improves efficiency by replacing a traditionally paper-driven process with an easy-to-use automated... Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 7/18/2014
Price: Free
Microsoft Dynamics Marketing provides some common email templates that you can use to send promotional email to your customers. You can make changes to these templates, such as changing text or using different images to suit your needs, and reuse them. Before you start using these templates, you must import them into Microsoft Dynamics Marketing. Read more
Online Application by: Microsoft Dynamics Labs
Release Date: 6/12/2012
Price: Free
The Partner Relationship Management (PRM) Portal allows businesses to use Microsoft Dynamics CRM to distribute sales leads and centrally manage sales opportunities across channel partners. It provides pre-built extensions to the Microsoft Dynamics CRM sales force automation functionality, including new data entities, workflow and reports. Using the PRM Portal, companies can... Read more
On-premises Application by: Microsoft Dynamics Labs
Release Date: 5/9/2011
Price: Free
The Performance Toolkit is designed to formalize performance testing for Microsoft Dynamics CRM 2011. This Toolkit is highly customizable and can be used by Microsoft Dynamics CRM partners and customers to collect performance data to support decisions related to their CRM 2011 on-premise deployments. Read more
On-Premises and/or Online Application by: Microsoft Dynamics Labs
Release Date: 6/1/2012
Price: Free
Using Connector for Microsoft Dynamics and this Productivity Pack, you can add value to your investment in Microsoft Dynamics GP2010 and Microsoft Dynamics CRM 2011 through: Shortened Receivables time and having more cash available for your business Microsoft Dynamics CRM with Connector can help you manage invoicing and collections with less effort and more success.... Read more