Rand Group

Rand Group

5 stars (Rated by 7 customers)

Houston, Texas, USA | View Map & Address

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Phone: +1 (713) 8500747
Fax: +1 (713) 3358777

Rand Group has an overall rating of 5 stars  from 7 customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

Rand Group works with you, and not the other way around

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:sidewinder_drilling_TX Reviewed on:6/5/2014

Pros
Rand Group is flexible with the products they work on, their product knowledge, and business processes they recommend. What is discussed and sold to you is what you receive.
Cons
No comment here, Rand Group is tops at what they do.
  • Pricing 4
  • Responsiveness 4.5
  • Customer Service 4.5
  • Product Quality 5
  • Level of Expertise 5

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I give Rand Group my highest recommendation

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Select-Energy-Services Reviewed on:6/5/2014

Pros
Large player, vision specialists, ability to scale.
Cons
Billing could be a little clearer.
  • Pricing 4.5
  • Responsiveness 5
  • Customer Service 4.5
  • Product Quality 5
  • Level of Expertise 5

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Integrity and accuracy are priorities at Rand Group

  • 5.0
  • Overall Rating 5 stars

Reviewed by:KarlaL-Chainlink Reviewed on:6/2/2014

Pros
Night and day from other firms. We bought programming from another local firm that didn’t function, coming back to Rand Group due to their integrity, understanding our business, and ability to deliver on promises.
Cons
Can’t think of anything.
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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Rand Group is as good of a consulting organization as I have ever seen

  • 5.0
  • Overall Rating 5 stars

Reviewed by:doconner-deltarigging Reviewed on:5/30/2014

Pros
Without question it’s the team at Rand Group, who came highly recommended to us by our peers. They came up with a tailored solution and never gave up on us.
Cons
They could be more proactive on passing information about new software capabilities and features.
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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Thank you for everything!

  • 5.0
  • Overall Rating 5 stars

Reviewed by:HMadden_LaTrelles Reviewed on:5/28/2014

Pros
My company had some MAJOR issues this week with Great Plains. Rand Group's support was extremely helpful. They knew exactly what to do and went over our options. I was a complete basket case thinking that I ruined the whole system and the technician was very calming telling me that we could work through the problem etc.
Cons
We have only compliments for Rand Group, it’s been great working with them.
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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You need to have Rand Group on your side

  • 5.0
  • Overall Rating 5 stars

Reviewed by:SureFireIndustries Reviewed on:5/26/2014

Pros
They have a ton of experience, and when things go sideways, and not IF but WHEN, Rand Group can help navigate those troubled waters.
Cons
Responsiveness could be a faster on the support side, but when we get answers they are always very high quality.
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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Vice President of Business Development

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Garett_Gauthier Reviewed on:10/8/2013

Pros
Some of the best business advice I have ever received is to make sure to develop and maintain a top notch team of professional services around your company. Insurance agent, attorney, accountant, etc. I would be willing to bet The Rand Group will be on the Gauthiers' Team for a long time to come. What do I like about them? Plain and simple....they do not cut corners.....do what they say.....and perform when they need to. Good old fashioned business goes a long way.
Cons
The Houston traffic on the way to their office. :) That is it.
Additional Comments
Congratulations on 10 Years!
  • Pricing 4.5
  • Responsiveness 4.5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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The views and opinions submitted and expressed here are not those of Microsoft.