CompuCom Systems Inc

CompuCom Systems Inc

1.5 stars (Rated by 5 customers)

Dallas, Texas, USA | View Map & Address

View Phone Number
Phone: +1 (972) 8563600
Fax: +1 (972) 856-1551

CompuCom Systems Inc has an overall rating of 1.5 stars  from 5 customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

Is Anybody Home

  • 1.0
  • Overall Rating 1 star

Reviewed by:DisappointedPurchaser Reviewed on:10/21/2013

Pros
I never got to talk to a human.
Cons
Tried for days to contact them about Microsoft Bizspark. No one answers the phone. An automated receptionist sends me to a generic voicemail box.
Additional Comments
Microsoft is poorly represented by this company
  • Pricing 1
  • Responsiveness 1
  • Customer Service 1
  • Product Quality 1
  • Level of Expertise 1

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No response even for existing customers

  • 0.5
  • Overall Rating 0.5 stars

Reviewed by:BreakLikeTheWind Reviewed on:10/2/2012

Pros
Nothing
Cons
No response to calls or emails... and I've been a customer for 3 years!
Additional Comments
Don't waste your time with Compucom.
  • Pricing 0.5
  • Responsiveness 1
  • Customer Service 0.5
  • Product Quality 0.5
  • Level of Expertise 0.5

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Cannat talk to anyone to buy a volume license

  • 0.5
  • Overall Rating 0.5 stars

Reviewed by:seekingVendor Reviewed on:9/4/2012

Pros
Nothing
Cons
Calling them 3 times, navigated on their phone menu, it is impossible to buy something there if you don`t already have a contact.
Additional Comments
Gotta to agree with previous customer, impossible to reach them
  • Pricing 0.5
  • Responsiveness 0.5
  • Customer Service 0.5
  • Product Quality 0.5
  • Level of Expertise 0.5

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CompuCom Rocks

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Cole_Atai Reviewed on:9/14/2011

Pros
CompuCom's vision for customer delivery and effectiveness is unmatched. they were able to find my issues and everything i wanted to deliver, then they provided a roadmap on how we can achieve that with their help to improve my business.
Cons
there was nothing i did not like.
  • Pricing 4
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 4
  • Level of Expertise 5

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Customer Service - NOT

  • 0.5
  • Overall Rating 0.5 stars

Reviewed by:InformedDecisions Reviewed on:1/19/2011

Pros
Nothing - Never got to talk to them
Cons
Impossible to reach a live person unless you alraady have a name. The only answer their phones with a computer. Additionally some of their local offices listed have disconnected phones. Want to order 25 copies of Office Pro 2010 but could not reach anyone to discuss. Only could leave messages. Will take my business somewhere else.
Additional Comments
Only customer service rating is a real rating. Others are included as review requires it.
  • Pricing 0.5
  • Responsiveness 0.5
  • Customer Service 0.5
  • Product Quality 0.5
  • Level of Expertise 0.5

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The views and opinions submitted and expressed here are not those of Microsoft.