En Pointe Technologies, Inc.
(Rated by 127 customers)
Los Angeles, California, USA | View Map & Address
En Pointe Technologies, Inc. has an overall rating of from 127 customers.
The views and opinions submitted and expressed here are not those of Microsoft.
Great execution and team
- 4.5
Reviewed by:Jamie-Marshall Reviewed on:2/26/2013
- Pros
- Very good customer service and quick response times. We have worked with them for many years. Highly recommend their work.
- Cons
- None
- Additional Comments
- They will find ways to work within your budget
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Amazing Support from the En Pointe Team
- 4.5
Reviewed by:IDS_Corp Reviewed on:6/20/2012
- Pros
- Normally we try to do all Microsoft deployments in-house, but the En Pointe support team made this project much easier than we had anticipated.
- Cons
- No complaints so far
- Additional Comments
- Thank you Ramin and the rest of the support team
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Microsoft 365 transition
- 5.0
Reviewed by:TuanPham Reviewed on:6/20/2012
- Pros
- The representative was very responsive and spent the time necessary to make sure the migration was successful. Also, Ramin Archer is a good man, he was patience with a problems. The MS Transition team at En Pointe is a great team, their quick response to a calls and answered any questions we have.
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- No complains!
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Great customer service
- 4.5
Reviewed by:ToTheCloudAndBeyond Reviewed on:4/23/2012
- Pros
- The support team at En Pointe was amazing. We had some trouble with end-user issues during the migration, but we made it through eventually. We're already looking at doing another project with En Pointe simply because of this experience.
- Cons
- no complaints
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Review for En Pointe Technologies
- 5.0
Reviewed by:CarolEdwards Reviewed on:1/6/2012
- Pros
- The representative was very responsive and spent the time necessary to make sure the migration was successful.
- Cons
- I can't say that there was anything I didn't like about En Pointe Technologies. I do wish that my e-mail on my iPhone and my Outlook did not work together, but that is more of a Microsoft issue. I would prefer that I could keep certain e-mails on Outlook but delete them on my phone.
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Family Capital Advisors
- 3.5
Reviewed by:JimCDavis Reviewed on:1/4/2012
- Pros
- Ramin had a great attitude: he was calm with the problems.
- Cons
- We did not know what to expect or what questions needed to be answered.
- Additional Comments
- This is my first time to migrate. Questions came up during the process that we could have answered ahead of time or could have figured out who had the answers. A list of the questions at the beginning would have been nice.
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Price per hour 2 high
- 1.5
Reviewed by:Erniesmith Reviewed on:8/15/2011
- Pros
- They have good level of expertise but after trying to get a quote for some server 2008 they were charging way above normal. I guess I want being using them
- Cons
- does not matter since i will not use them due to price.
- Additional Comments
- lower your price.
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made my life so simple :D
- 5.0
Reviewed by:davidhill Reviewed on:7/25/2011
- Pros
- Its an awesome business class tool, Its ease of use and accessablity from anywhere gave us an opportunity to freely move around without having to reschedule our tasks for another time.
- Cons
- To date nothing
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Flawless
- 5.0
Reviewed by:davidboon243 Reviewed on:7/25/2011
- Pros
- They set and exceeded our expectations for our CRM re-implementation
- Cons
- N/A
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En Pointe created sales reports in Microsoft CRM for us
- 5.0
Reviewed by:jacob345 Reviewed on:7/25/2011
- Pros
- Quick and efficient
- Cons
- na
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some relief
- 5.0
Reviewed by:shawn345 Reviewed on:7/25/2011
- Pros
- They were very thorough during the discovery process
- Cons
- 0
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must recommend enpointe to others
- 5.0
Reviewed by:harry654 Reviewed on:7/25/2011
- Pros
- can't say enough good things about our experience. These folks are top notch.
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- -
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Certainly brillant
- 5.0
Reviewed by:martins45 Reviewed on:7/25/2011
- Pros
- we are already looking forward to having enpointe upgrade us to CRM 2011 when it's released. Happy we found them
- Cons
- nopes
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well informed
- 5.0
Reviewed by:dan3425 Reviewed on:7/25/2011
- Pros
- The people at enpointe were very responsive to our needs and were accommodating based on our limited budget.
- Cons
- nothing, they were very good
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enpointe delivered Microsoft CRM services to our firm
- 5.0
Reviewed by:persis354 Reviewed on:7/25/2011
- Pros
- Everyone we dealt with was extremely knowledgable about Microsoft CRM and more importantly they took minimum time to understand the business problems we were trying to solve.
- Cons
- They were great, nothing.
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Customer retention ensured :)
- 5.0
Reviewed by:jammy45 Reviewed on:7/25/2011
- Pros
- Very knowledgeable about Microsoft Dynamics CRM and SQL Reporting Services.
- Cons
- No complaints, the reports and their service exceeded our expectations
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Enpointe is simply taking over
- 5.0
Reviewed by:hopkins324 Reviewed on:7/25/2011
- Pros
- Enpointe and the solution they delivered exceeded our expectations.
- Cons
- n/a
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Enpointe really delivered for us
- 5.0
Reviewed by:hoodsteve45 Reviewed on:7/25/2011
- Pros
- Enpointe is perfect to work with and very flexible and cooperative
- Cons
- very satisfied!
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Dedicated to service
- 5.0
Reviewed by:hayes324 Reviewed on:7/25/2011
- Pros
- Professional, courteous and very responsive.
- Cons
- Good experience all around
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Experts in Microsoft CRM
- 5.0
Reviewed by:micheal4545 Reviewed on:7/25/2011
- Pros
- invincible prices and splendid sales support.
- Cons
- No complaints.
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splendid beginning to end
- 5.0
Reviewed by:zacky435 Reviewed on:7/25/2011
- Pros
- Responsive and through on my order.
- Cons
- we haven't had any issues.
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Highly Recommended
- 5.0
Reviewed by:gibsy435 Reviewed on:7/25/2011
- Pros
- Attentive customer service. Great response time. They helped us solve our problems.
- Cons
- satisfied with everything.
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magnificent support
- 5.0
Reviewed by:eddy435 Reviewed on:7/25/2011
- Pros
- Very contented with knowledge and service
- Cons
- zero
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Enpointe crm and project management
- 5.0
Reviewed by:david3453 Reviewed on:7/25/2011
- Pros
- We just installed their project management add on and will most likely implement their sales pipeline tool for CRM 2011
- Cons
- nopes
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En Pointe helped us implement CRM Online
- 5.0
Reviewed by:jack654 Reviewed on:7/25/2011
- Pros
- Their project management approach and knowledge of CRM is the reason we went with them.
- Cons
- nothing
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excellent Microsoft CRM knowledge
- 5.0
Reviewed by:ramin45 Reviewed on:7/25/2011
- Pros
- enpointe team was very knowledgeable about Microsoft CRM and they made some great suggestions during our implementation.
- Cons
- na
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Great Q&A
- 5.0
Reviewed by:Rose261 Reviewed on:7/20/2011
- Pros
- Really had a good experience on the demo. Very good on responding to emails or be it phone. Really looking forward to migrate over to O365
- Cons
- Cant think of any
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money saving experience
- 5.0
Reviewed by:mish24a Reviewed on:6/20/2011
- Pros
- It has saved us time, money and hastle, under one roof. Two thumbs up En Pointe.
- Cons
- N/A
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All in one
- 5.0
Reviewed by:adit567 Reviewed on:6/20/2011
- Pros
- En Pointe's Licensing Management Solution is very technical and competent "one stop shop" for mid size to large companies with 1000 and above devices. I am amazed that how smoothly the operation is running with Licensing Management.
- Cons
- No issues.
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Responsive
- 5.0
Reviewed by:Maj32498 Reviewed on:6/20/2011
- Pros
- Very responsive to emails.
- Cons
- Nothing to speak of
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speed at its peak
- 5.0
Reviewed by:howell435 Reviewed on:6/20/2011
- Pros
- They did the job in a fraction of the time it would have taken us days
- Cons
- What can I say they were great.
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got bigger from smaller :)
- 5.0
Reviewed by:lawin458 Reviewed on:6/20/2011
- Pros
- Our plan was undersized but they really made an impact on the triumph of our rollout
- Cons
- All good!!
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implementing
- 5.0
Reviewed by:Mar454 Reviewed on:6/20/2011
- Pros
- They understood our dilemma and business to help us fix the holes left in our implementation
- Cons
- N/A
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EnPointe
- 4.0
Reviewed by:GW6 Reviewed on:5/18/2011
- Pros
- Have had good experience with our long term sales rep. She has been the key to our experience. They offer a variety of services and vendors.
- Cons
- As with most organizations you get some competent people and some people that may be learning on your dime. We've had experience with very knowledgeable individuals and a couple of instances where the individuals were not up to our standards.
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Support Team
- 5.0
Reviewed by:Elitek Reviewed on:5/10/2011
- Pros
- Their cloud support team were a pleasure to work with. I didn't know much about the cloud and they walked me through every step and made sure that it was the right solution for my company.
- Cons
- nothing
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Pleasant attitude!!!
- 5.0
Reviewed by:Shauna234 Reviewed on:4/20/2011
- Pros
- Received Everything Very Quickly, En Pointe Gave Me Good Instructions and the people I worked with were very pleasant.
- Cons
- NA
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we are ready to go
- 5.0
Reviewed by:L9845 Reviewed on:4/20/2011
- Pros
- (SAM) enabled our organization to gain control of their software estate from both a license compliance and financial standpoint
- Cons
- All positive
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all in one
- 5.0
Reviewed by:Steph54567 Reviewed on:4/20/2011
- Pros
- Its an awesome business class tool, Its ease of use and accessablity from anywhere gave us an opportunity to freely move around without having to reschedule our tasks for another time.
- Cons
- To date nothing
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enhanced services
- 5.0
Reviewed by:JOhnny3845 Reviewed on:4/20/2011
- Pros
- Now we are able to focus on core business initiatives that will help us deliver better services than ever.
- Cons
- NA
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All in one
- 5.0
Reviewed by:Lugar3843 Reviewed on:4/20/2011
- Pros
- It’s a one stop shop for mid size to large companies with 1000 and above devices. I am amazed that how smoothly the operation is running with Licensing Management.
- Cons
- Nothing
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interested in implementig PM
- 5.0
Reviewed by:Roger39847 Reviewed on:4/20/2011
- Pros
- We are interested in their project management add on for CRM and hope to implement it in the next couple of weeks
- Cons
- -
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saved us a lot
- 5.0
Reviewed by:Meza238 Reviewed on:4/20/2011
- Pros
- En Pointe helped us save $$$, we now have one place to go to manage our online services, hastle free and dependable.
- Cons
- no comment
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All in one
- 5.0
Reviewed by:Carlos9384 Reviewed on:4/20/2011
- Pros
- With Licensing Management Solutions we are able to accommodate 100s of devices (desktops, laptops, servers) and numbers of software applications. Excellent services.
- Cons
- Not anything worth recalling.
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Complexities made so easy to understand
- 5.0
Reviewed by:Jason23098 Reviewed on:4/20/2011
- Pros
- Our plan was undersized but they really made an impact on the triumph of our rollout
- Cons
- N/A
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experience at its best
- 5.0
Reviewed by:Andrew32987 Reviewed on:4/20/2011
- Pros
- rapid and competent, We had an excellent experience
- Cons
- very satisfied!
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saved our time
- 5.0
Reviewed by:briansekjh Reviewed on:4/20/2011
- Pros
- Our project went longer than anticipated but they assisted us think through things we never would have by ourselves.
- Cons
- no comment
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Wonderful experience :)
- 5.0
Reviewed by:Britney324 Reviewed on:4/19/2011
- Pros
- a magnificent company to do dealing with.
- Cons
- so far so good
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now this is what I called customer service
- 5.0
Reviewed by:jenny651263 Reviewed on:4/19/2011
- Pros
- Questions were answered on time, and any problems came across were resolved within the a day
- Cons
- Absolutely nothing..so far.
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MS Lync
- 5.0
Reviewed by:fergie95651 Reviewed on:4/19/2011
- Pros
- Great pricing. Easy to complete purchases online.
- Cons
- Nothing in particular
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Microsoft Lync
- 5.0
Reviewed by:Charles2343d Reviewed on:3/24/2011
- Pros
- Very contented with knowledge and service
- Cons
- None i can think of
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Lync services
- 5.0
Reviewed by:Andrew5432 Reviewed on:3/24/2011
- Pros
- Very responsive to our needs and very experienced group to work with.
- Cons
- N/A
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MS Lync
- 5.0
Reviewed by:shaun123456 Reviewed on:3/24/2011
- Pros
- Great pricing. Easy to complete purchases online.
- Cons
- none
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splendid beginning to end
- 5.0
Reviewed by:kenparker90 Reviewed on:3/3/2011
- Pros
- Responsive and through on my order.
- Cons
- we haven't had any issues.
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magnificent support
- 5.0
Reviewed by:jimboy1953 Reviewed on:3/3/2011
- Pros
- Very contented with knowledge and service
- Cons
- zero
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V.experienced people
- 5.0
Reviewed by:DaivFarid Reviewed on:3/3/2011
- Pros
- Very responsive to our needs and very experienced group to work with.
- Cons
- Nothing in particular
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best price
- 5.0
Reviewed by:Jess1234678 Reviewed on:3/3/2011
- Pros
- Great pricing. Easy to complete purchases online
- Cons
- none
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System Center Configuration Manager Solutions
- 5.0
Reviewed by:Andersonpin0 Reviewed on:2/15/2011
- Pros
- En Pointe's System Center Configuration Manager Solution is very technical and competent "one stop shop"
- Cons
- there is nothing
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System Center Service Manager Solutions
- 5.0
Reviewed by:Thapa68 Reviewed on:2/15/2011
- Pros
- Wether its commercial, shareware or free, the System Center Service Manager solution caters it all and I am now at ease with En Pointe LMS.
- Cons
- N/A
- Additional Comments
- very helpful staff
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System Center Virtual Machine Manager Solutions
- 5.0
Reviewed by:AAmster1 Reviewed on:2/15/2011
- Pros
- With System Center Virtual Machine Manager we are able to accommodate 100s of devices (desktops, laptops, servers) and numbers of software applications. Excellent services.
- Cons
- nothing at all
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System Center Operations Manager
- 5.0
Reviewed by:Grove-Dave Reviewed on:2/15/2011
- Pros
- Our data was a mess and they had a structured process that helped us clean it up. Our users were very happy with the enhanced services.
- Cons
- nothing, thanks
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System Center Configuration Manager
- 5.0
Reviewed by:Bastiw2 Reviewed on:2/15/2011
- Pros
- They understood our dilemma and business to help us fix the holes left in our implementation
- Cons
- N/A
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Efficient Lync services
- 5.0
Reviewed by:Barb418 Reviewed on:2/15/2011
- Pros
- tremendously receptive and helped out every step of the Lync technology solution.
- Cons
- Nothing. En Pointe Technologies is a Great LAR
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I am satisfied with their Lync service.
- 5.0
Reviewed by:BobG67 Reviewed on:2/15/2011
- Pros
- They have a good support for MS Lync technology solution, good product knowledge & service
- Cons
- I wish my company is as perfect as En Pointe Technologies
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satisfied at max
- 5.0
Reviewed by:CTO199 Reviewed on:2/15/2011
- Pros
- Amazingly En Pointe is the only Microsoft Software Security Advisor, great services for Lync...my organization finally found a perfect service provider
- Cons
- nothing
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A grade company and excellent Lync Solutions
- 5.0
Reviewed by:Barnard65 Reviewed on:2/15/2011
- Pros
- En Pointe is a great Services Solution LAR and their new services for Lync are too good
- Cons
- Nothing
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Great prices and great service of MS Lync
- 5.0
Reviewed by:VPLive1 Reviewed on:2/15/2011
- Pros
- Knowledgeable technical support. Excellent pricing of MS Lync services.
- Cons
- There is nothing I can think of
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Microsoft System Center IT Infrastructure Server Management Solutions
- 5.0
Reviewed by:MattyJimy Reviewed on:2/15/2011
- Pros
- Perfect...covers all my organizational needs
- Cons
- Nothing
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MS System Management
- 5.0
Reviewed by:Irfi Reviewed on:2/15/2011
- Pros
- Enpointe is perfect to work with and very flexible and cooperative. The system management services they are offering are exactly according to my needs.
- Cons
- NA
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MS Lync services at its best
- 5.0
Reviewed by:Zahee Reviewed on:2/15/2011
- Pros
- approachable; great prices and very supportive. Instructions about MS Lync were spot on !
- Cons
- No complaints.
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Microsoft Lync Services
- 5.0
Reviewed by:TomNathan Reviewed on:2/15/2011
- Pros
- They were trouble-free to work with. Microsoft Lync Services are well priced and the team responds speedily to my needs.
- Cons
- Nothing so far
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Always Something New
- 5.0
Reviewed by:ITManager12 Reviewed on:1/31/2011
- Pros
- En Pointe is a ver forward thinking company. My rep always has something new for me, it's not always applicable but it is usually very in sync with new technologies and solutions. Right now I am exploring their Hosted Desktop Solution which they offer via Quest, Citrix, VMWare or Microsoft. We're not looking to do this now but it is great to have a resource that can help educate my team and prepare us for the inevitable move to the cloud.
- Cons
- Nothing so far.
- Additional Comments
- I challenge you to ask them for technical support, I've never seen a company with resources like they have. I called my rep and within 45 minutes I had two Cisco CCIE's on the phone assisting me with a post-sales issue. They stayed on the phone with me until 6:30 that night, simply as customer service. Great company to work with.
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Cloud technology for us at the right price
- 5.0
Reviewed by:lisakhan Reviewed on:12/9/2010
- Pros
- The En Pointe Cloud Strategies team did a great job of understanding our company’s needs and wants, as well as our company’s growth plans, and helped us select the right Cloud technology for us (at the right price). En Pointe were there with us during every step of the migration process and continue to be a great resource for us as we think about new commercial initiatives and how Cloud technologies can be integrated.
- Cons
- N/A
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Cloud Strategies were completely customer focused
- 5.0
Reviewed by:alogan4 Reviewed on:12/9/2010
- Pros
- Cloud Strategies was completely customer focused on their availability and the timing of our transition and provided hands on service to members of our team who needed a little extra TLC.
- Cons
- We were one of the first clients so it was a learning experience for both of us. But as soon as we got the ball rolling everything went smooth!
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Cloud Computing at its best
- 5.0
Reviewed by:frank20105 Reviewed on:12/9/2010
- Pros
- Helped us get started with migrating our Hosted Exchange to the Cloud. After walking through the steps, we found it was easy enough for us to migrate ourselves. Our company was new to using Sharepoint so Cloud Strategies provided by En Pointe are very good to the end-users.
- Cons
- N/A
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appraisal
- 4.5
Reviewed by:plumber850 Reviewed on:11/16/2010
- Pros
- I am really appreciative of the quick response and the resolution of the problems and sure of a secure back up for my system.
- Cons
- none!
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satisfied
- 4.5
Reviewed by:wayne2249 Reviewed on:11/16/2010
- Pros
- Monitoring and reporting have never been so trouble-free, we are now in control of providing better services to end users. understand the importance of having a right software asset management in place in a corporate environment
- Cons
- I don't have any.
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Understanding
- 5.0
Reviewed by:Engel582 Reviewed on:10/26/2010
- Pros
- They understood our dilemma and business to help us fix the holes left in our implementation
- Cons
- NA
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follow-up
- 5.0
Reviewed by:katemathews Reviewed on:10/26/2010
- Pros
- fine follow-up after my purchase and reminders when it's time to renovate.
- Cons
- Nothing - very professional
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quality products at very competitive prices
- 5.0
Reviewed by:mohinisood3 Reviewed on:10/26/2010
- Pros
- Their pricing is perfect. Sales rep provided very good information
- Cons
- They are just too good
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Simply perfect
- 5.0
Reviewed by:peternathan5 Reviewed on:10/26/2010
- Pros
- It was a pleasure doing business with Enpointe team.
- Cons
- I cant think of any
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proficient knowledge about the stuff.
- 5.0
Reviewed by:anthonygonzales5 Reviewed on:10/26/2010
- Pros
- I like the in depth coverage of the product as well as license and usage restrictions, and the gracious and straight forward way En Pointe handles business
- Cons
- NA
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Cust. Support
- 5.0
Reviewed by:chriscooper0 Reviewed on:10/26/2010
- Pros
- Excellent customer support once the order process is started.
- Cons
- Nothing
- Additional Comments
- the CSR agent was very handy to talk with. He made everything clear and easy to understand and implement
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had a good time
- 5.0
Reviewed by:vijaykumar473 Reviewed on:10/26/2010
- Pros
- Great to work with. Presented options. Responsive
- Cons
- -
- Additional Comments
- everything was so clear and sorted that we felt very comfortable now
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Excellent Sales rep.
- 5.0
Reviewed by:stephaniejones8 Reviewed on:10/26/2010
- Pros
- Sales representative was very well-informed, was immediate to get quotes ready,
- Cons
- No complaints.
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competent
- 5.0
Reviewed by:peterstuart2 Reviewed on:10/26/2010
- Pros
- Answered all my questions promptly and responded quickly to our wishes
- Cons
- No issues.
- Additional Comments
- Class act....you will not find a better company.
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exceptional customer service
- 5.0
Reviewed by:Johnsean4 Reviewed on:10/26/2010
- Pros
- En Pointe responsiveness and outstanding customer service
- Cons
- none that I can think of! :)
- Additional Comments
- Invaluable to our organization.
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Brillant services
- 5.0
Reviewed by:Phillips515 Reviewed on:9/20/2010
- Pros
- It offers truly complete end to end solution. This had made the life easier and improved the results and quality of our day to day tasks.
- Cons
- N/A
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Meeting all our needs
- 5.0
Reviewed by:Renner844 Reviewed on:9/20/2010
- Pros
- En Pointe's licensing management solutions provided us all that we needed
- Cons
- Nothing
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En Pointe Rocks
- 5.0
Reviewed by:Mea533 Reviewed on:9/20/2010
- Pros
- It has saved us time, money and hastle, under one roof. Two thumbs up En Pointe.
- Cons
- N/A
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Excellent Services
- 5.0
Reviewed by:Cazs0 Reviewed on:9/20/2010
- Pros
- With Licensing Management Solutions we are able to accommodate 100s of devices (desktops, laptops, servers) and numbers of software applications. Excellent services.
- Cons
- N/A
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Postive Growth
- 5.0
Reviewed by:Allison743 Reviewed on:9/20/2010
- Pros
- En Pointe has introduced us to this very smart service and since the use of BPOS we have significantly noticed the positive difference in our growth.
- Cons
- Nothing
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Our problem sovled
- 5.0
Reviewed by:Kite1000 Reviewed on:9/20/2010
- Pros
- They understood our dilemma and business to help us fix the holes left in our implementation.
- Cons
- N/A
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Made my life easier
- 5.0
Reviewed by:Gibbson4 Reviewed on:9/20/2010
- Pros
- It offers truly complete end to end solution. This had made the life easier and improved the results and quality of our day to day tasks.
- Cons
- Nothing
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Licensing Management
- 5.0
Reviewed by:Sherr401 Reviewed on:9/20/2010
- Pros
- Great service, En Pointe helped us to streamline our process with high security and simplified management.
- Cons
- n/a
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Professional and Experienced
- 5.0
Reviewed by:DonBone Reviewed on:7/19/2010
- Pros
- Reduced cost and risk free use of softwares and we were able to eliminate overspending.
- Cons
- nothing
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BPOS
- 5.0
Reviewed by:BoneDon1 Reviewed on:7/1/2010
- Pros
- Enterprise collaboration is a fundamental business capability and that is something we now possess
- Cons
- n/a
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Business Productivity Online Suite
- 5.0
Reviewed by:LeyDon0 Reviewed on:7/1/2010
- Pros
- Not only our people are connceted with the help of this technology, their ideas and information already making a difference.
- Cons
- none
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Great Experience - Excellent Customer Service
- 5.0
Reviewed by:Hedden3 Reviewed on:6/24/2010
- Pros
- I appreciate how responsive they are throughout the process. Excellent service
- Cons
- none at all
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BPOS
- 5.0
Reviewed by:Ewing420 Reviewed on:6/24/2010
- Pros
- We are now able to expand our IT capabilities and services.
- Cons
- none
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BPOS
- 5.0
Reviewed by:EwyGordon Reviewed on:6/24/2010
- Pros
- We are now in control of providing better services to end users.
- Cons
- Brilliant services
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The views and opinions submitted and expressed here are not those of Microsoft.
