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PC Mall, Inc.

3 stars (Rated by 2 customers)

Torrance, California, USA | View Map & Address


PC Mall, Inc. has an overall rating of 3 stars  from 2 customers.

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Very disappointed in this company.

  • 1.0
  • Overall Rating 1 star

Reviewed by:Corey_1337 Reviewed on:8/28/2012

Pros
The only good thing that i can say is that they responded to my emails and phone cals quickly.
Cons
I try to stay positive and will beleive a postive review over a negative one anyday. This is just my warning to anyoe who plans to do business with this comany. The customer service was extremely unhelpful and borderline rude. I was trying to give them business but was made to feel like a nuisance for asking questions. Needless to say our company will never buy products from PC Mall. I was offered no help and when asking questions was refered to the manufacturer and told if the wrong product is ordered we will not be refunded. I understand not refunding for software, but there could at least be some assistance in making the right choice to avoid that situation.
  • Pricing 0.5
  • Responsiveness 2
  • Customer Service 0.5
  • Product Quality 0.5
  • Level of Expertise 0.5

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Strong product knowledge and expertise

  • 5.0
  • Overall Rating 5 stars

Reviewed by:LicensingProfessional Reviewed on:11/11/2010

Pros
Subject matter experts were always available and provided useful insights that consistently led to significant cost savings
Cons
nothing
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 4.5

0% of 2 people found the following review helpful. Did you? Yes or No | Report this review | Show Reply

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