PEI has an overall rating of from 20 customers.
The views and opinions submitted and expressed here are not those of Microsoft.
Dir of Infrastructure
- 4.0
Reviewed by:TravisCarroll Reviewed on:1/30/2013
- Pros
- PEI provides the subject matter expertise we like to have when executing on complex projects that you do not often tackle in day to day support. Upgrading Active Director, Exchange and other environments only occurs every 3-5 years and it helps to have resources that have done this before.
- Cons
- Using PEI for support questions can sometimes take several hours to get a call or email back from an engineer.
- Additional Comments
- We continue to use PEI for our Microsoft projects and value them as a partner.
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Executive Director, Information Technology
- 5.0
Reviewed by:SeoTapia Reviewed on:1/28/2013
- Pros
- We've worked with PEI on several key initiatives now such as an Exchange Server migration, the implementation of SharePoint, LYNC and integrating VMWare virtuaization and SAN storage in our environment. The staff at PEI maintain a high level of professionalism and experience, from the sales staff to the project managers and engineers. Our team has the highest confidence in them to help plan and execute projects and they have never let us down!
- Cons
- Only have positives to report.
- Additional Comments
- I think one thing that seperates PEI from a lot of other Partners in the area is how well they retain their highly-qualified staff. PEI continues to demonstrate expert proficiency in the projects they agree to take on. Working with a vendor with so much experience and expertise has saved our company a great deal of time and money and has allowed us to execute our IT initiatives with little to no downtime and few unexpected issues.
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Director of Infrastructure
- 4.5
Reviewed by:ScottGreen Reviewed on:1/28/2013
- Pros
- I have enjoyed all aspects of working with PEI. Beginning with the sales team through the technical teams, PEI has been very responsive to the needs of my organization and has helped to develop the appropriate solutions to meet demand.
- Cons
- To date, there is nothing that I honestly say I did not like.
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IT Director
- 4.5
Reviewed by:Jim_Hogan Reviewed on:1/28/2013
- Pros
- The staff accuratly depected the work to be accomplished and then met our expectations and delivered the work as expected, on-time, on budget!!
- Cons
- N/A
- Additional Comments
- PEI Delivers what they say they will deliver.
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PEI Review
- 4.5
Reviewed by:sheidt Reviewed on:1/14/2013
- Pros
- The responsiveness of Arash (my rep) is excellent. He is always willing to review our needs. When PEI is not the best vendor to handle an activity I like that I get open and honest feedback about why it is in my best interest to look elsewhere. I have never been disappointed by the caliber of technical talent assigned to work on a project. Coming in on time and on budget is never a concern. Plus, they are a great local partner to work with and I would recommend them to any company looking for quality delivery and performance at a fair price.
- Cons
- I don't have any dislikes to share.
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CIO
- 4.5
Reviewed by:GayleGigu3re Reviewed on:1/8/2013
- Pros
- PEI recently completed an implementation of Microsoft Lync and Office 365 for our company with minimal to no issues. We were moving offices and needed to be replace our phone system as part of the move. We didn't have much time to get this project done and PEI literally moved our Hosted Exchange to Office 365; federated services and completed the installation of Microsoft Lync all within a 6 week timeline. We were up and running on Lync on the first day that our employees walked into our offices - it was a job well done. PEI had the expertise needed to get these projects done on time and they provided onsite support to us during the transition to a new phone system. PEI will always be the first group of engineers that I will contact for any future projects -- they just know how to get projects done and get them done right.
- Cons
- Nothing
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Long standing partnership
- 4.0
Reviewed by:CKershaw Reviewed on:1/7/2013
- Pros
- Always responsive to our needs and we are always happy with their service and support and quick response times. Very knowledgeable staff and very helpful.
- Cons
- Nothing
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Director of IS
- 4.0
Reviewed by:BJStuhlsatz Reviewed on:1/7/2013
- Pros
- Willingness to help. PEI went above and beyond my expectations to make sure the end product was correct and fully functional.
- Cons
- A bit pricey for my small company. Helping me be prepared with all prerequisites would have saved a lot of time.
- Additional Comments
- Overall very happy from start to finish.
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Manager of IT
- 5.0
Reviewed by:RonCadenhead Reviewed on:1/4/2013
- Pros
- I wish I could rate the Level of Expertise higher thatn 5. I have worked with PEI for just over 10 years now and it has been a pleasure to work with such a great group of people. You may think that in 10 plus years, a company wouuld chage. PEI has only changed in their rating over the 10 years by adding additional spectacular engineers. A key item that differentiates PEI from other consulting companies is the amount of training they go through each year to keep them sharp and to better serve their customers.
- Cons
- N/A
- Additional Comments
- PEI partners with your company to ensure two way loyalty from Sales, Owners, Managers, Engineers, and other staff. We started using PEI's phone and remote support during 2012 and the service is fast and great for those non-project needs.
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A great partner!
- 4.5
Reviewed by:jtruax Reviewed on:1/4/2013
- Pros
- The high level of quality that was brought to each of our projects.
- Cons
- Due to the quality, PEI is in high demand which sometimes will push our projects out a bit.
- Additional Comments
- PEI has been a trusted partner and advisor, and has enabled Mercy to bring our mission to more people in need of our services.
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A Partnership that Has endured
- 4.5
Reviewed by:WadeW Reviewed on:1/4/2013
- Pros
- PEI is always available to our 27/7/365 operation. That availability is essential to us. PEI has helped us solve several errors that were halting our production. PEI solved them in short order. Additionally, I wanted to mention that PEI has always been ethical and trust worthy in their dealings with us. That is a critical factor for most businesses, but perhaps more important for us as our systems have sensitive military data. Because of their availability, technical skillset and trust PEI is our most valued IT partner.
- Cons
- Nothing.
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- None.
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Nearly perfect Lync implementation
- 4.5
Reviewed by:AltonNH Reviewed on:1/3/2013
- Pros
- We are a small school district in New Hampshire, and implementing a telephone system was the highest cost IT project we have done. It was risky to work with an out-of-region partner, but PEI did an outstanding job with our Lync Enterprise Voice implementation, both on-site and virtually. They are quick to help with small issues and have excellent knowledge of Lync.
- Cons
- N/A
- Additional Comments
- PEI's response was very competitive and less expensive than some of the vendors in our region; my confidence in PEI was one of the factors that led us to select Lync over other telephone solutions. They also focus on the relationship with the client, and that relationship is very really helpful to us when we need them. I also barely notice the 2-hour time difference between our locations, as they are widely available for me.
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Review of PEI
- 5.0
Reviewed by:SA_Ellis Reviewed on:1/3/2013
- Pros
- PEI assisted with our Domino to Exchange migration. They were easy to work with and made themselves available at a moment's notice. I was very comfortable with their level of technical knowledge, and I never had the "I really don't think this guy has a clue what he's doing" feeling that I've had with other vendors over the years. The project went smoothly and on schedule, which was another surprising change of pace for me. We enjoyed the experience with PEI enough that we contracted them to implement SCCM at our facility as well. Again, they were professional, knowledgeable and delivered on time. The fact that I've come to loathe pretty much everything about SCCM is not a reflection on PEI, but rather my daily growing contempt for the bulky and needlessly cumbersome product that is SCCM.
- Cons
- Haven't found anything yet.
- Additional Comments
- Two years after the Exchange implementation, I still call the techs that helped me implement it to pose idiotic questions to them, and they’ve yet to tell me to go pound sand (as I would likely have done were the rolls reversed). I would have no problems contracting with PEI again, and I encourage others to do so as well.
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Solid Partner for Enterprise-Grade Growth
- 4.5
Reviewed by:Jason_Patterson Reviewed on:3/15/2012
- Pros
- We have worked with PEI on a few major infrastructure projects. PEI has a very solid technical foundation and staffs the cream of the crop in the project managment and IT industry. They are not the cheapest, but they are definitely the best.
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- Nothing.
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Manager, Information Technology
- 5.0
Reviewed by:Pete_Cavanaugh Reviewed on:1/30/2012
- Pros
- PEI is a great company, with talented Engineers and a strong, experienced project team to back them up. Responsiveness, accuracy and customer service are paramount to seemingly every individual and department in the company whether it be Marketing, Purchasing, Project Management, etc.
- Cons
- N/A
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Great Company
- 5.0
Reviewed by:Chris_Walsh Reviewed on:1/30/2012
- Pros
- I have worked closely with PEI for some time now. PEI’s staff is extremely knowledgeable and takes the time to understand their customer’s needs. PEI consistently develops and implement cost effective solutions to improve and support our infrastructure. PEI has a very skilled group of technical engineers who have resolved every issue I have thrown at them, from simple to complex. I cannot recommend PEI highly enough for any technology need.
- Cons
- Nothin
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Quality Service
- 5.0
Reviewed by:BenBradburn Reviewed on:1/26/2012
- Pros
- PEI is available to us at a moments notice or for long term planning. They are a valuable and critical part of our business.
- Cons
- Nothing
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Great Comapny
- 5.0
Reviewed by:Nassef Reviewed on:1/26/2012
- Pros
- We have been working with PEI for many years, on many projects. When it comes to technology they are on the lead. PEI engineers are always on top and leading the way to the edge of the technology, they are very professional, friendly and getting the job done to our satisfaction. We would highly recommend PEI.
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- None
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PEI
- 4.5
Reviewed by:Scott_Martin Reviewed on:10/12/2011
- Pros
- Very professional, very good technically.
- Cons
- Nothing
- Additional Comments
- Great company overall.
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Great Partners to have....
- 5.0
Reviewed by:Travis_Morrison Reviewed on:6/30/2011
- Pros
- I've worked with PEI on a number of different projects over the past few years, and I have gotten to know several members of their talented team quite well. I remain amazed at just how easy it is for PEI consultants to quickly identify and tackle our challenges. I am equally impressed by the company's leadership and business philosophies. They truly are a leading organization - and not just in the IT field. Their customer service is excellent. Technicians are very knowledgeable and friendly, and always finish the job to our satisfaction. They have very little technician turnover which makes service calls very efficient. We have directly benefited as an organization because of our partnership with PEI, I would highly recommend them.
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- Nothing
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The views and opinions submitted and expressed here are not those of Microsoft.
