SalesMetrix, Inc.

SalesMetrix, Inc.

5 stars (Rated by 7 customers)

Houston, Texas, USA | View Map & Address

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Phone: 713-936-4136
Fax: 855-936-4136

SalesMetrix, Inc. has an overall rating of 5 stars  from 7 customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

XRM For Oil Company

  • 5.0
  • Overall Rating 5 stars

Reviewed by:JanetCk Reviewed on:4/11/2014

Pros
I’ve had the pleasure of working with SalesMetrix over the past year implementing 2 systems using Microsoft Dynamics xRM 2013. Throughout the sales, design, implementation and support phases for our projects their team has shown tremendous professionalism. They were chosen by our organization to implement our systems based on their extensive knowledge of the platform, competitive pricing and ability to provide effective, process-based solutions. During each project, I received regular communication on project status and budget. When a business user requested changes outside any original scope, I was always consulted on the change before it was implemented and in all cases provided with options to proceed. Following implementation, I continued to receive communication from our project leads ensuring that the solution was meeting the needs of the business users. The systems will provide tremendous value to us and their team was instrumental in the success of these projects.
Cons
Nothing
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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CRM implementation - 53yr Worldwide Aviation Company

  • 5.0
  • Overall Rating 5 stars

Reviewed by:SuzanneBaker Reviewed on:4/11/2014

Pros
Primarily....the people! Our company data is quite challenging but we had passion and determination to organize it. The entire SalesMetrix team adopted our passion and immediately started to design solutions. As we had issues with our legacy data and systems; they collaborated and worked tirelessly through holidays, weekends and many nights to ensure all was resolved. In addition they assisted with ideas on resolving issues that were outside of the project at hand...truly grateful to Will, Erik and the entire team. We couldn't have done it without their passion, dedication and expertise.
Cons
Nothing comes to mind!
Additional Comments
Truely professional and brilliant staff...many of which I now consider family.
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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Consistently delivers excellence to our customers!

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:MSCRMEmployee Reviewed on:1/28/2009

Pros
SalesMetrix has been a very strategic partner for Microsoft over the past many years. Their depth of knowledge and passion for CRM is second only to their committment to happy and successful clients. They are a great partner for Microsoft and customers alike.
Cons
Not applicable
Additional Comments
If you are looking for a true partner that adds tremendous value to your organization and can be a trusted advisor - I highly recommend contacting them.
  • Pricing 4.5
  • Responsiveness 4.5
  • Customer Service 4.5
  • Product Quality 5
  • Level of Expertise 5

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Partners

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:DBH122 Reviewed on:1/20/2009

Pros
As far as Microsoft CRM partners go, they are the best without a doubt.
Cons
NA
  • Pricing 3.5
  • Responsiveness 4.5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 4.5

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Data Conversion

  • 5.0
  • Overall Rating 5 stars

Reviewed by:MLS296 Reviewed on:1/19/2009

Pros
easy to work with, fast turnaround, very knowledgeable
Cons
there was nothing about the engagement that I was not happy with
  • Pricing 4.5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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CRM Experts!

  • 5.0
  • Overall Rating 5 stars

Reviewed by:YCA5222 Reviewed on:12/1/2008

Pros
SalesMetrix is a very professional and knowledgeable organization! They have a thorough understanding of our business and is able to guide us towards a successful CRM implementation.
Cons
There isn't anything i do not like about SalesMetrix. As stated above they are very knowledgeable and have an excellent understanding of our businesses requirements.
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 4.5
  • Level of Expertise 4.5

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Professional partner with expert Dynamics CRM knowledge

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Tom-678 Reviewed on:11/21/2008

Pros
The SalesMetrix team was great to work with. We called them in to work on our CRM Implementation and they had a great program to wuickly get us started and working with the application. within a week we were producing deal and leads from our new CRM.
Cons
They were booked up so they were hard to get scheduled to come out.
Additional Comments
I would work with them again. They helped us deploy very fast with minimal pain. Well worth the money spent.
  • Pricing 5
  • Responsiveness 4
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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The views and opinions submitted and expressed here are not those of Microsoft.