Software Wholesale Intl. has an overall rating of from 111 customers.
The views and opinions submitted and expressed here are not those of Microsoft.
Database Administrator
- 5.0
Reviewed by:DanSavage Reviewed on:1/15/2013
- Pros
- I was highly impressed by the level of knowledge, understanding and personal attention that our company has received by Abby Hanson. She represents Software Wholesale Intl. professionally, respectfully and a 100% committed. A quick true story: While working from home and sick she still assisted me with a quote that we later added more and purchased the next week. I admire the determination and personal touch that we have received from Abby, who represents Software Wholesale International superbly. Thank you again Abby.
- Cons
- N/A
- Additional Comments
- We will be utilizing your service in the future.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
ThankYou
- 5.0
Reviewed by:mnpcorpIT Reviewed on:10/19/2012
- Pros
- We were recently strong armed into a SAM engagement by our previous software VAR. Once our license deficiencies were established, we contacted Software Wholesale Intl. for assitance as we did not want to continue doing business with our previous VAR. A fantastic individual by the name of Abby Hanson assisted us with every question we had and the quoting process. She kept everyone (myself, our previous VAR, Microsoft) up to date on the situation and made the whole process exponentially less stressful. A fantastic group to deal with thus far.
- Cons
- Nothing thus far.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Recommended
- 5.0
Reviewed by:noctiSean Reviewed on:4/28/2011
- Pros
- SWI has always been prompt, knowledgable, clear, and helpful. On one occasion, they couldn't help me but pointed me in the right direction. I would recommend SWI without hesitation.
- Cons
- N/A
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Very Nice Company to wrk with
- 4.5
Reviewed by:MikeBHamsa Reviewed on:4/27/2011
- Pros
- They respond to my requests and provide options based on their experience.
- Cons
- Not much. Very nice to work with.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Helpful and knowledgeable
- 5.0
Reviewed by:johnhodgens Reviewed on:4/25/2011
- Pros
- I have always found sales and support to be very responsive and helpful in making my way through the confusing Microsoft MSDN licensing system.
- Cons
- N/A
- Additional Comments
- I would recommend them to others for MSDN licensing needs.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI - Terrific products, even better service!
- 4.5
Reviewed by:kareenousley Reviewed on:4/25/2011
- Pros
- Reasonable pricing, terrific and responsive service.
- Cons
- Can't think of anything I don't like!
- Additional Comments
- Keep up the great work!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Fast Upgrade
- 4.5
Reviewed by:tstrimple Reviewed on:4/22/2011
- Pros
- We were upgrading our licenses which were about to expire. They were able to get the whole process completed in just a couple days and we still qualified for the renewal price.
- Cons
- No problems.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Experts in Microsoft Licensing
- 4.0
Reviewed by:WilliamGross Reviewed on:4/22/2011
- Pros
- They seem to know absolutely everything about volume licenses for Microsoft products. I have worked with them for 3-4 years and purchased licenses for MSDN, Office, Windows, and SQL Server.
- Cons
- I really haven't had any problems so far.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
The Easy Button for MSDN Licensing
- 5.0
Reviewed by:_Art_ Reviewed on:4/22/2011
- Pros
- I've been using SWI for many years now. They do a great job at making the MSDN renewal process understandable and easy. SWI's sales and support are always courteous and responsive. Love the PowerPoint procedure they provide to walk you through the entire process.
- Cons
- If I must pick something, I'd have to say the occasional automated sales e-mail to check on our "Current Software Needs?". SWI does great and I would definitely check with them without hesitation as software needs arise without the need for e-mail queries.
- Additional Comments
- The MSDN licensing process can be very confusing... and over the years Microsoft continues to revise / change the process. I want to minimize the amount of time I spend administering the MSDN plans for our company and SWI is a big help!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Great Followup
- 5.0
Reviewed by:HeadPropellerHead Reviewed on:4/21/2011
- Pros
- Great followup on previous sales, scheduled renewals, etc. I don't have these items in my calendar because I know I'll receive correspondance on time.
- Cons
- Really? I'm required to put in a negative?
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Excellent Service
- 5.0
Reviewed by:bitjocky Reviewed on:4/21/2011
- Pros
- Quick, knowledgeable, great prices.
- Cons
- No complaints
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI takes the hassle out of MSDN licensing
- 5.0
Reviewed by:steveapp5 Reviewed on:4/21/2011
- Pros
- I've reviewed SWI before and given a five-star review, but once again, they've come through again in helping me navigate through my company's MSDN licensing. We needed to add a seat to our volume MSDN license, and it was impossible to glean from Microsoft's own websites how to do this. No sweat -- one quick email to SWI, and my customer service and sales reps got me signed up with a new seat right away; literally in one day. There's simply NO WAY our organization will even consider going any other route when it comes to purchasing Microsoft licenses in the future.
- Cons
- Hard to come up with criticisms, but let's see... The website isn't the prettiest, but it's perfectly usable.
- Additional Comments
- With all the Microsoft license scammers out there, we were a little worried about giving over our money to an internet-only storefront. This is totally unfounded in the case of SWI -- this company is our new "go to" solution for MSDN licensing. Great job, SWI!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Good company!
- 5.0
Reviewed by:MulibaSoft Reviewed on:4/9/2011
- Pros
- Best of the best ;)
- Cons
- No dislikes ;)
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
customer service with msdn subscription is outstanding
- 5.0
Reviewed by:tomrmilcol Reviewed on:2/8/2011
- Pros
- They always respond with answers to any questions. They assisted in getting my msdn subscription corrected where my access to product keys and downloads was not re activated properly after my payment last July 2010 was made but Microsoft had a small snafu in re activating renewed accounts. All assistance is greatly appreciated.
- Cons
- NA
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Tech Manager
- 4.5
Reviewed by:Vistacomm5 Reviewed on:12/6/2010
- Pros
- Easy to work with and they answered all our questions.
- Cons
- No complaints
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Great Company
- 4.5
Reviewed by:onemanclic Reviewed on:11/21/2010
- Pros
- All around great service for a product that can be somewhat difficult to understand.
- Cons
- Nothing, they were professional and knowledgeable.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Terrific relationship with SWI
- 5.0
Reviewed by:snickered21 Reviewed on:11/18/2010
- Pros
- Being a network admin that deals with everything from AD, to Exchange, to Windows/Unix Servers, to Cisco routers/switches/voice gateways, to proprietary applications, etc... I'm a VERY busy person. Microsoft doesn't help this situation by forcing people to earn a PhD in licensing. I simply don't have time to learn the ins and outs of the plethora of licensing models Microsoft has designed. How many server OS VMs can I run on Win2k8 R2 Std? Ent? Datacenter? How many licenses do I need for Exchange? Server licenses? User CALs? Ugh, it's a huge mess. Enter Malcolm from SWI. This guy is a genius, I ask him ANYTHING licensing related and he knows the answer. It's been an absolute delight having him on my side.
- Cons
- There is nothing I would change about my experience with SWI. They are always very polite, understanding, and most importantly - reliable. I've found in my field I constantly have to follow-up to make sure people are doing what they said they'd do. It doesn't matter if it's my ISP, software vendor, hardware vendor, you name it. It's becoming very hard to trust someone will do what they say. With Malcolm, this isn't the case. For example, we discussed consolidating my licenses several months before some of them were to expire. Sure enough, when the time came around to renew he was on top of it. He called me, explained how we would consolidate and got it done. Very quickly and very efficiently.
- Additional Comments
- Truly remarkable customer service and expertise. The prices are great too. SWI has come in under some pretty shady (the ones that probably burn copies of Office and sell at discounts) sites.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
MS Volume License
- 5.0
Reviewed by:TimOfT4 Reviewed on:11/17/2010
- Pros
- Jessica worked with MS to fix an issue with our license registration. She stayed on top of the situation till it was resolved and I greatly appreciate her persistence in getting this resolved.
- Cons
- MS really needs to improve the MSDN license registration process.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
They clear the confusion
- 5.0
Reviewed by:MSDN_Newbie1 Reviewed on:7/20/2010
- Pros
- I'm new to the whole process and without Jessica's help and firm hand it would have been a nightmare. SWI and Jessica in particular were very knowledgable, helped with the purchase and the process. I would have thrown my computer through the wall and switched to Linux if she wasn't there.
- Cons
- Microsoft needs to fix their process. Too buggy and design isa confusing. No reflection on SWI.
- Additional Comments
- I'm sure we will be purchasing more products. I hope they will still be there.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
100% of 1 people found the following review helpful. Did you? Yes or No | Report this review
Great Company!...Very Nice People!
- 5.0
Reviewed by:U12RUNM Reviewed on:7/16/2010
- Pros
- Recived Everything Very Quickly, They Gave Me Good Instructions and the Person I worked with was very nice.
- Cons
- Nothing!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI Services
- 5.0
Reviewed by:MangiaTech Reviewed on:7/15/2010
- Pros
- The transaction was easy, they very very helpfull in explaining the process and the price was the most competitive out there
- Cons
- There really wasn't anything I didn't like, in fact I will use them for future microsoft purchases
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Software Wholesale Intl
- 5.0
Reviewed by:sizzler6042 Reviewed on:7/15/2010
- Pros
- Jessica was great help me get registered. I think MS registration was very, very confusing and needs to be simplified quite a bit. Without Jessica it would have taken much longer.
- Cons
- No issues.
- Additional Comments
- Would recommend them (and recently have) to others looking for an msdn subscription.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
MSDN Subscription
- 4.0
Reviewed by:FLP_RD Reviewed on:7/1/2010
- Pros
- They were very responsive, quick to deliver, and thorough with the follow-up.
- Cons
- Nothing
- Additional Comments
- I find it odd that Microsoft is overly intrusive in making you install ie8, yet the whole setup process is only supported by ie6 and ie7. ie8 has been out for more that 1 year!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI Review
- 5.0
Reviewed by:jc_oelund1 Reviewed on:6/29/2010
- Pros
- Dedicated to service, at a great price
- Cons
- I successfully used a non-Windows Live/hotmail account at SWI's mention, but it was tough. I recommend getting a new Windows Live account at the start, to make licensing easier.
- Additional Comments
- None
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Excellent Service
- 5.0
Reviewed by:JimLSIP Reviewed on:6/28/2010
- Pros
- They new the process for me set up and access my software subscription perfectly! They sent emails and screen shots to help me understand each step. It was truly a huge assistance.
- Cons
- I liked working with them very much, they did everything they said they would!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
New MSDN member
- 5.0
Reviewed by:usa5270 Reviewed on:6/28/2010
- Pros
- Very helpfull with setting up MSDN account.
- Cons
- Nothing.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Initial difficulties, but great follow through got me what I needed
- 4.5
Reviewed by:OckhamSockem Reviewed on:6/23/2010
- Pros
- Good price for my MSDN subscription and customer service was very responsive during my initial difficulties!
- Cons
- I don't think I have any issues with SWI so much as the MSDN registration process.
- Additional Comments
- I had some initial problems with them getting my name wrong and that I was trying to use Firefox to register, but Jess quickly corrected the problem and guided me through the issues of using the right version of IE to get registered.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Devnext MSDN Pro subscription purchase
- 4.5
Reviewed by:MGrajcar1 Reviewed on:6/23/2010
- Pros
- I was always able to reach Art, and he was very helpful and quick to respond to my questions.
- Cons
- Everything seemed fine.
- Additional Comments
- Microsoft makes the sign-up process extremely difficult. SWI did a good job outlining all the steps, but still, there must be a way Microsoft can work with their resellers to streamline the process a bit more. Anything would be better than it is now - but I know that's not SWI's fault.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Excellent company. Great support
- 5.0
Reviewed by:daustin1971 Reviewed on:6/22/2010
- Pros
- Very responsive to emails. Excellent communication both calling and via email letting me know where things stood. Also, very knowledgeable and provided lots of helpful information.
- Cons
- Nothing. Everything was great.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Great service and support
- 5.0
Reviewed by:cjhot4 Reviewed on:6/22/2010
- Pros
- Responded to questions immediately and provided very comprehensive guides to make the transactions go smoothly.
- Cons
- It was all a very good experience.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Great Experience - Excellent Customer Service
- 5.0
Reviewed by:smanvt2k10 Reviewed on:6/18/2010
- Pros
- Knowledgable sales and customer service, knew about upgrade options and the 2009-2010 package changes (some resellers I contacted did not), best price among resellers I contacted, quick and polite responses from representatives.
- Cons
- Some of their process documentation was not up to date, but that is probably more Microsoft's fault than Software Wholesale Intl.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Excellent Service
- 5.0
Reviewed by:Marjon821 Reviewed on:6/8/2010
- Pros
- Their responsiveness and excellent customer service
- Cons
- I liked them
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Good experience - great customer service
- 4.5
Reviewed by:Buildium Reviewed on:6/8/2010
- Pros
- Knowledgeable and good price
- Cons
- Nothing in particular
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Nice friendly people, fast service, good pricing
- 5.0
Reviewed by:dcaton Reviewed on:6/8/2010
- Pros
- This was the last reseller listed on Microsoft's Visual Studio "how to buy" page that I contacted, after almost giving up in frustration with five or six others. I had to educate most of them on the Visual Studio 2010 upgrade offer, and some didn't even have a clue what Visual Studio was. We were about ready to purchase three two-year VS Team Suite licenses from a very well known reseller, when the rep called me back and told me the licenses were no longer avaialble. I never heard of SWI before but I gave them a call anyhow. The rep was extremely knowledgable and offered us a 3-year license at a better price than the other reseller's 2-year license. We're a growing company so we decided to purchase five licenses instead of two, and saved a boatload of money over the next three years. I will definitely use SWI for all our future software purchases.
- Cons
- Nothing.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Great Service
- 5.0
Reviewed by:MobilisTech Reviewed on:6/7/2010
- Pros
- I appreciate how responsive they are throughout the Microsoft registration process. Registering on Microsoft's website can be confusing sometimes and SWI's reps do a great job of answering your questions or putting you in touch with someone who can.
- Cons
- No complaints.
- Additional Comments
- I'm a repeat customer and will continue to use SWI in the future.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
3 Year MSDN Subscription From Reseller (SWI)
- 5.0
Reviewed by:riccas1 Reviewed on:6/7/2010
- Pros
- After making the purchase of my MSDN subscription, I was contacted by Jessica Cosner, a Customer Service Professional from SWI; and I must say that she was very helpful and responsive to all the issues and questions I had with getting my subscription up and running with Microsoft Live.
- Cons
- I wish Microsoft would make the subscription sign up a bit easier, this does not reflect in any way SWI performance.
- Additional Comments
- From previous experience dealing with SWI, I would like to add the fact that in my research for a better price for an MSDN subscription; SWI has always being the most reasonably priced.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Didn't seem interested in smaller customer sizes
- 2.0
Reviewed by:DVN341 Reviewed on:6/7/2010
- Pros
- N/A
- Cons
- Never got back to us on an Office and Windows 7 upgrade quote.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 1 people found the following review helpful. Did you? Yes or No | Report this review
3-year msdn purchase
- 5.0
Reviewed by:regannv Reviewed on:6/2/2010
- Pros
- SWI was very responsive. Quick responses to all questions.
- Cons
- Step-by-step guide through the Microsoft Licensing labyrinth was not exactly accurate.
- Additional Comments
- Experiencing the Microsot Volume Licensing Enrollment was alone worth the cost of the MSDN.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Customer Rates MSDN Subscription Reseller (SWI)
- 4.5
Reviewed by:RGL0222 Reviewed on:6/2/2010
- Pros
- Simple and straight forward.
- Cons
- n/a
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
MS First Subscription
- 5.0
Reviewed by:Joan100740 Reviewed on:6/2/2010
- Pros
- Very easy to order MS subscription using SWI. Microsoft on line is not very user friendly and SWI instructions were helpful. Appreciate having actual human to call.
- Cons
- No negative issues
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI
- 5.0
Reviewed by:JohnBeiswinger1 Reviewed on:6/1/2010
- Pros
- Very knowledgeable about products an pricing options
- Cons
- No issues
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
DBAConsulting
- 5.0
Reviewed by:spot36 Reviewed on:6/1/2010
- Pros
- The price is excelent.
- Cons
- I did take a while, but I understand that part of a process that is also owned by Microsoft
- Additional Comments
- thanks
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Outstanding Service and great people!
- 5.0
Reviewed by:Phorkus Reviewed on:5/28/2010
- Pros
- I liked the way that SWI was in constant contact, and provided concise instructions on what would happen at each step of the MSDN purchase. Their personnel were available when I needed them, responded rapidly, and were correct each time I asked for guidance. Overall a easy and pain free experience.
- Cons
- Nothing at all!
- Additional Comments
- I'm very impressed with Arturo and Jess C. particularly. GREAT account reps and sales folks. I'd feel happy to have them working for me!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Recommend SWI for MSDN
- 5.0
Reviewed by:cbj_boston Reviewed on:5/26/2010
- Pros
- Good price, very good support. Their documentation helped me thru the odd MSDN subscription setup process.
- Cons
- Nothing.
- Additional Comments
- I recommend SWI for MSDN subscription.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI MSDN
- 5.0
Reviewed by:cdegrassi Reviewed on:5/26/2010
- Pros
- Answered all my questions promptly and responded quickly to our requests
- Cons
- Nothing so far.
- Additional Comments
- Thank you for your service
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
great company! review for buying an MSDN subscription
- 5.0
Reviewed by:StephenWard0 Reviewed on:5/26/2010
- Pros
- customer service was outstanding. Several times during the process Jessica got on the phone w/ Microsoft CSRs to help me track down the problem and get it resolved. She was a really good advocate for me.
- Cons
- hmmm. this one's hard since there is so much to like about the experience I had. The thing I disliked most was the time it took to resolve the issue, but that was pretty much Microsoft's fault.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI very helpful getting me through Microsoft's awful licensing process
- 5.0
Reviewed by:NicknamesAreDumb7 Reviewed on:5/25/2010
- Pros
- They were helpful in reducing the confusion from Microsoft's extremely complicated, convoluted and non-nonsensical bulk licensing process. It only took me 2 weeks to get the software I was looking to download that day! Without their assistance, I'm confident it would have taken close to 4 weeks to pay for and download software from Microsoft.
- Cons
- Nothing, they were pleasant and helpful.
- Additional Comments
- While they were helpful, Microsoft's licensing process required me to find a machine with IE7 on it, as it would work in no other browser. Incidentally, this required me to drive 20 minutes to a friend's house to use his PC. Unfortunately this did not work the first time, so I had to borrow my friend's PC (take with me) so that I could do it during business hours so SWI could walk me through Microsoft's Web page in order to check the right check boxes. And yes, this required me to return the PC, another 40 minutes of my life gone. Microsoft, you are usually my hero, but this process did not win you any favors in my book. As a side note, I attempted to make "NicknamesAreDumb" my nickname (as pinpoint required one), and (not surprisingly) that name was already taken!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Visual studio 2010 premium volume license
- 4.5
Reviewed by:howie70518231 Reviewed on:5/20/2010
- Pros
- They were able to correctly answer all my questions.
- Cons
- nothing
- Additional Comments
- The Microsoft we sites I had to use to get this software registered was not very intuitive. The instructions SWI provided helped.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Survey
- 3.5
Reviewed by:Stog0 Reviewed on:5/20/2010
- Pros
- Responsive, knowledgeable
- Cons
- Nothing really
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Visual Studio 2010 Premium
- 4.0
Reviewed by:howie7051822 Reviewed on:5/20/2010
- Pros
- Had the answers to all of my questions
- Cons
- Nothing
- Additional Comments
- The Microsoft web sites I had to use are not very intuitive, but the instructions from SWI helped.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
MSDN Volume Subscription from SWI
- 5.0
Reviewed by:gripper_for_hire Reviewed on:5/20/2010
- Pros
- The sales contact was knowledgeable to my needs, and steered me towards an MSDN 3-year volume license that was broken into annual payments, which made the product more affordable for my business. After the purchase was made, SWI's customer service provided excellent step-by-step information walking me through the complex setup process of activating a Volume License for MSDN.
- Cons
- The only thing I would recommend SWI improve would be their web site. Currently the web site is great if you know exactly what you are looking for through the search. However, it doesn't support browsing/window shopping capabilities; such as listing all products with filters.
- Additional Comments
- Overall I have been very pleased with SWI and would recommend them to my clients.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI review
- 5.0
Reviewed by:dnelson26 Reviewed on:5/20/2010
- Pros
- the quick response and was looking out for me as a customer finding the best deal possible.
- Cons
- none.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Software Wholesale Intl - MSDN License
- 5.0
Reviewed by:davidmfaivre Reviewed on:5/20/2010
- Pros
- Very responsive. They called to confirm my order the same day, and walked me through the entire process (which was great, as the Visual Studio/MSDN licensing process in somewhat lengthy). When I emailed questions, I received informed responses the same day.
- Cons
- Nothing, I'd recommend them.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
software review
- 5.0
Reviewed by:dmdmomma Reviewed on:5/19/2010
- Pros
- Great pricing. Easy to complete purchases online.
- Cons
- N/A
- Additional Comments
- Great customer service.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Easy and fast
- 5.0
Reviewed by:Trieu2010 Reviewed on:5/18/2010
- Pros
- Easy and fast
- Cons
- none
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Sr Vice President of Product Development
- 5.0
Reviewed by:WyseSolutions Reviewed on:5/18/2010
- Pros
- Very responsive to our needs and very professional group to work with.
- Cons
- nothing. We will continue to be partner/customer of Software Wholesale Intl for all our future software needs.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Purchased 3 yr MSDN Pro from SWI
- 4.5
Reviewed by:dblaine61 Reviewed on:5/18/2010
- Pros
- Unbeatable prices and superb sales support.
- Cons
- Price of special offer was unstable. In February, I was told that a special offer would be available until 9 April. On 31 March the special offer was removed from the site. I was told that the special offer was ending that day (31 March). On 1 April it was back. I made my purchase on 31 March even though I was planning to make my purchase on 1 April. I feel like I was manipulated in to making my purchase sooner than I wanted.
- Additional Comments
- In spite of the dislike here, I would probably do business again with SWI in the future.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Pleasure to do business
- 5.0
Reviewed by:Raghu578 Reviewed on:5/18/2010
- Pros
- They were able to explain various options in crystal clear format and walk me through each scenario with lots of details.
- Cons
- Nothing.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI Satisfaction Survey
- 5.0
Reviewed by:MRJMR Reviewed on:5/18/2010
- Pros
- the personal touch feeling one receives when doing business with them. they were always very responsive to my questions and needs.
- Cons
- at this time, there is nothing
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
qwsummers
- 4.5
Reviewed by:wsucoug_96 Reviewed on:5/17/2010
- Pros
- Great to work with. Presented options. Responsive.
- Cons
- Nothing
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI Support
- 5.0
Reviewed by:Calcode Reviewed on:5/16/2010
- Pros
- Excellent customer support once the order process is started. Without their support the MSDN subscription process would have been painful.
- Cons
- Had to reach out a few times to get the order process started
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Customer Rates MSDN Subscription Reseller (SWI)
- 5.0
Reviewed by:WriteBigCode Reviewed on:5/14/2010
- Pros
- I like the in depth coverage of the product as well as license and use limitations, and the friendly and straight forward way SWI handles business.
- Cons
- Nothing - I highly recommend them.
- Additional Comments
- It was a pleasure doing business with Malcolm and the SWI team.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Feedback about software Wholesale International (SWI)
- 4.5
Reviewed by:Lgnbrother1 Reviewed on:5/14/2010
- Pros
- Their pricing is very good. Sales person provided very good information. The MSDN license activation is sometimes not very clear or intuitive, customer may make mistakes, Customer support from SWI is prompt.
- Cons
- NONE
- Additional Comments
- some of the pitfalls user might get into, probably can be more clearly emphasized to avoid unnecessary support call.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Software Wholesale Intl was great
- 5.0
Reviewed by:JohnH567 Reviewed on:5/12/2010
- Pros
- SWI was a godsend. Microsoft's licensing process to purchase a simple MSDN subscription was so horrific its a wonder that they are still in business. I can say with certainty that with SWI's help navigating this dismal fever swamp of bureaucracy, we'd never have bothered to make the purchase. I live in NYC and have to go to the DMV in midtown Manhattan to get my drivers license renewed. Microsoft makes the NYC DMV look customer service focused.
- Cons
- My only complaint about SWI is that they aren't able to insulate the customer from the agony that is Microsoft licensing processes.
- Additional Comments
- If you find yourself needing to go down the path of licensing Microsoft products, I strongly encourage you enlist SWI's help. To go it alone is like trying to climb Mt. Everest without a guide or a pack of sherpas.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Good service from SWI
- 4.0
Reviewed by:jnettleton Reviewed on:5/12/2010
- Pros
- Good follow-up after my purchase and reminders when it's time to renew.
- Cons
- Getting initial quotes take a couple of days or longer.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Company Review
- 4.5
Reviewed by:jlong111 Reviewed on:5/11/2010
- Pros
- They easy to work with. have good pricing and repond quickly to my requests
- Cons
- There was nothing I didnt like about them
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Good MSDN subscription facilitator
- 5.0
Reviewed by:DaveWilliamson22 Reviewed on:5/11/2010
- Pros
- They notified us of the best way to purchase MSDN subscriptions at the appropriate pricing time.
- Cons
- Not knowing for sure that we purchased the exact MSDN subscription. There are so many SKUs from Microsoft that it is hard to know what is what. I don't know that Software Wholesale Intl can overcome that.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI
- 5.0
Reviewed by:DAVE20102 Reviewed on:5/11/2010
- Pros
- Level of Expertise.
- Cons
- The process of setuping up volume license is too complex - Microsoft has a hand in this issue.
- Additional Comments
- Very pleased with knowledge and service. SWI Rep was great to work with
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
MSDN Subscription activation process
- 5.0
Reviewed by:Techie5609 Reviewed on:5/7/2010
- Pros
- The Microsoft subscription activation process is extremely laborious and complicated. There are so many emails and cookie-cutter instructions that it's overwhelming. Jessica from Software Wholesale Intl. was extremely professional, competent, and prepared (she really knew the process), that she made the registration/activation process so easy. I still got stuck on a step, which happened to be a known issue at the Microsoft site, but Jessica was diligent in following up with with an Microsoft Agent on a three-way call, which solved the problem in about 3 minutes. I would not have been able to get this done without her help and guidance and helpful tutorials. It's no wonder one of my trusted business parters recommended them.
- Cons
- The sales order process was lengthy. Only one agent could take my order and he was never really available. Only after I told the agent on the phone that I was going to purchase the subscription through another company because I couldn't wait any longer, did he take my order directly.
- Additional Comments
- I am placing another order in a few weeks and I'll definitely do it through Software Wholesale Intl.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI MSDN purchase
- 4.5
Reviewed by:Jeremy0101010 Reviewed on:5/7/2010
- Pros
- ease of use; the fact that they greatly simplify the bizantine MS process.
- Cons
- nothing.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI experience
- 3.5
Reviewed by:it8 Reviewed on:5/6/2010
- Pros
- In search for MSDN subscription for my company I was looking for lowest price. CDW was my first option, but their sale rep was apparently confused about variety of licensing option and was trying to sell me the most expensive one. With SWI I met clear knowledge of MS licensing and reasonable (yet slightly higher price).
- Cons
- There is a chance you could be frustrated by this company. While majority of people there are really helpful and respectful, you might get shocked if you get Jessica as your customer representative.
- Additional Comments
- I do not know if it is SWI's or Microsoft's mistake, but when I order two identical subscriptions form SWI, somehow I end up with only one of them having DVD media. It is not a bid deal since mostly I use downloads. Yet it is frustrating that my customer representative did not care to check for accuracy.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
All about service
- 5.0
Reviewed by:TheTruth444 Reviewed on:5/5/2010
- Pros
- Honesty, integrity and customer support by being responsive. From the minute you call they have someone working with you to help us pick the right product. The follow up is without a doubt the greatest. It was just great doing business with a great company like Software Wholesale International and would not hesitae to recomend them.
- Cons
- We have absolutely nothing negative to report on this Company
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
TK's Reveiw of SWI
- 4.5
Reviewed by:TkatSnd1 Reviewed on:5/5/2010
- Pros
- Responsive and through on my order.
- Cons
- Biggest frustration was which MS package suits my needs best. Microsoft is getting worse than the IRS with complexity. Simplification is desparately needed.
- Additional Comments
- Thanks SWi!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Reviewer
- 4.5
Reviewed by:NTSLLCFL1 Reviewed on:5/4/2010
- Pros
- Very responsive; great prices and very helpful Isntructions were spot on !
- Cons
- nothing
- Additional Comments
- They are great to work with and very flexible and accomodating
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI made it easy!!!
- 5.0
Reviewed by:roanzz Reviewed on:5/4/2010
- Pros
- Microsoft's previous pricing schedule was, well, complicated--and that's coming from someone in the business of aligning abstract requirements and expectations with logic and reason. While not impossible to make sense of the MS pricing structure, it required more time than a sudoku to figure out. SWI made the process simple and provided multiple options which would have allowed me to focus on my longer term objectives.
- Cons
- Nothing.
- Additional Comments
- Great customer service!!! I worked with Arturo Almeida to help find the solution which worked best for my situation. Arturo was a pleasure to work with.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
survey for software international SWI
- 4.5
Reviewed by:Gopal318 Reviewed on:5/4/2010
- Pros
- When I try to buy Microsoft Products. I contacted so many resellers. Like so many big companies Dell,CDW,Insight,SoftChoice, etc. But The response and pricing are really good which SWI offer to me.
- Cons
- so far so GOOD
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI Review
- 5.0
Reviewed by:DavidCochran Reviewed on:5/4/2010
- Pros
- They were very responsive to any questions I had. They told me what to expect in the process and the price was great.
- Cons
- Nothing at all.
- Additional Comments
- I will be doing business again with this company.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Great service and great prices
- 5.0
Reviewed by:mooreespeakeasynet Reviewed on:5/4/2010
- Pros
- They knew the process exceptionally well. They gave me a flow chart to help me understand exactly what would happen and when, and it all held true. I have nothing but praise for them.
- Cons
- Nothing - they are extremely professional and through.
- Additional Comments
- I would recommend this company for any MSDN purchase - they know their business and have very competitive prices.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
VS2010 Premium with SWI
- 5.0
Reviewed by:padu_weco Reviewed on:5/3/2010
- Pros
- Even though the MS website had lots of bugs at the time I purchased the product, they led me through a process that could be an endless maze without their support.
- Cons
- Nothing
- Additional Comments
- Highly recommended
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI very helpful!
- 5.0
Reviewed by:kdmartin Reviewed on:5/3/2010
- Pros
- The staff at SWI was tremendously helpful in answering my questions and walking me through the steps for my MSDN subscription. The made a complex and potentially confusing process as simple and painless as I could hope for.
- Cons
- I have no complaints about my interaction with SWI.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI May Review
- 4.5
Reviewed by:joshuaforman Reviewed on:5/3/2010
- Pros
- Questions were responded to very quickly. They processed the order rapidly.
- Cons
- I can't say I found something I didn't like during my recent transaction with them.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI MSDN Purchase
- 5.0
Reviewed by:mcewanshane Reviewed on:4/29/2010
- Pros
- I was looking to get a MSDN subscription. I went and looked all around both on Microsofts web site as well as other internet vendors. I came across SWI and called them to make a purchase. That is when they were able to help me get a three year term subscription for the same as one year. This company is number one in my books.
- Cons
- There was nothing that I didn't like about SWI
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI Review
- 5.0
Reviewed by:mcb-nc1 Reviewed on:4/27/2010
- Pros
- Both Jessica and Arturo were very helpful throughout the process. The Microsoft MSDN licensing is not straight forward; however, the SWI process was very thorough. Arturo and Jessica have both followed up throughout the process. In fact, Arturo emailed me just a few weeks ago to let me know about a deadline for any of my colleagues to get the same pricing. I was likely a difficult customer due to my attempting to understand the contracts. Arturo called me after work hours from his cell phone on a Friday in order to keep me from waiting for the entire weekend. Great service!
- Cons
- I don't recall any negatives
- Additional Comments
- I would definitely recommend SWI in the future. As long as the licensing of the MSDN doesn't change from what I've discussed with SWI, I'm a happy customer.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI MSDN Purchase - Service Review
- 5.0
Reviewed by:daxmsdn Reviewed on:4/27/2010
- Pros
- Responsive and thorough customer service.
- Cons
- None.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
MSDN Purchase
- 5.0
Reviewed by:McK-Carl Reviewed on:4/27/2010
- Pros
- They were professional and attentive to my needs. They handled my purchase in a very timely and one on one manner
- Cons
- n/a
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Principal Developer
- 5.0
Reviewed by:FiskeMiles Reviewed on:4/27/2010
- Pros
- Prompt, professional communications including both email and phone. Knowledgeable tech support. Excellent pricing.
- Cons
- Nothing. I liked everything about SWI.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI Review
- 3.0
Reviewed by:radamo12164 Reviewed on:4/26/2010
- Pros
- There was someone on the telephone to talk too. Instead of leaving a message all the time
- Cons
- Nothing
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Walt
- 5.0
Reviewed by:Bandmate500 Reviewed on:4/23/2010
- Pros
- They were VERY responsive to my e-mails, sometimes the replys were within minutes. It was a joy to work with Jessica. She was very helpful getting me through something that I assumed I didn't need help on.
- Cons
- No complaints at all!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Software Wholesale Intl
- 5.0
Reviewed by:PDBreen Reviewed on:4/23/2010
- Pros
- Very responsive and easy to deal with throughout. They were able to answer all questions I had and were very thorough in providing documentation and instructions that covered all aspects of the licensing process. They were also good about following up to make sure there were no issues.
- Cons
- Nothing - they were great!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI's satisfaction survey
- 5.0
Reviewed by:TomZ1013 Reviewed on:4/22/2010
- Pros
- Sales representative was very knowledgeable, was quick to get quotes ready, and followed up when they did not have to without being obtrusive. Customer service representative was proactive and sent comprehensive, informative and accurate step by step instructions without having to ask for them.
- Cons
- nothing
- Additional Comments
- Very easy to get in contact with and a pleasure to deal with.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
n4cpu
- 5.0
Reviewed by:MustachedRope Reviewed on:4/19/2010
- Pros
- Pricing is good. Support and product knowledge exceptional.
- Cons
- I was satisfied with their service.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Customer Service Satisfaction Review SWI
- 5.0
Reviewed by:AnthonyBNorris Reviewed on:4/19/2010
- Pros
- Responsiveness and customer service were excellent. Questions were answered promptly, and any issues encountered were resolved within the same day. Overall, a wonderful company to do business with. The entire purchase and licensing process from start to finish was virtually flawless.
- Cons
- Nothing comes to mind - the entire process from start to finish was virtually flawless.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Excellent Purchase Experience from Software Wholesale International
- 5.0
Reviewed by:NateAHerring Reviewed on:4/15/2010
- Pros
- SWI customer service reached out to me to explain the purchase process within minutes of the order submission.
- Cons
- I had no issues with SWI while going through the purchase process.
- Additional Comments
- The entire purchase process for procuring our Visual Studio Professional with MSDN premium subscription was clear and very concise. SWI customer service walked me through the order process every step of the way and promptly answered any questions that cropped up. Excellent experience all around.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
MSDN from SWI - SWI is great!
- 5.0
Reviewed by:SimonBarjonaTechSvc Reviewed on:4/13/2010
- Pros
- They respond quickly and are great at walking you through the steps for success in purchasing and acquiring MSDN, even though they are myriad and complex.
- Cons
- They were a little slow to respond to my initial purchase request, but once we got past that they sped right along.
- Additional Comments
- SWI is a great company that takes care of all my needs.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Highly recommended vendor
- 5.0
Reviewed by:kkrueger1 Reviewed on:4/13/2010
- Pros
- Great prices, personable and prompt customer service.
- Cons
- Nothing
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI Review
- 5.0
Reviewed by:n_zimmerman1 Reviewed on:4/10/2010
- Pros
- Everyone I had contact with at SWI was extremely helpful and polite. Their professionalism and willingness to help are outstanding.
- Cons
- There is nothing to dislike.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI
- 4.5
Reviewed by:NickReqIsAnnoyingCrap Reviewed on:4/8/2010
- Pros
- Great customer service. I entered the wrong e-mail address originally, but they were quick to help me correct this.
- Cons
- Nothing. I wish the MSDN pricing was lower, but SWI had the best available.
- Additional Comments
- I won't be doing anymore reviews no matter how many companies I deal with, your review system sucks.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
SWI Review
- 5.0
Reviewed by:objectdv Reviewed on:4/7/2010
- Pros
- They were very responsive and helpful.
- Cons
- N/A
- Additional Comments
- I would definitely deal with them again!!
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Visual Studio/MSDN order
- 5.0
Reviewed by:DaveW6660 Reviewed on:4/6/2010
- Pros
- Proactive pre-sales support and advice as well as outstanding post-sales help dealing with an activation issue (not their fault).
- Cons
- N/A
- Additional Comments
- I've now been ordering with them for a number of years with no problems.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
0% of 0 people found the following review helpful. Did you? Yes or No | Report this review
Customer Service at Software Wholesale Intl
- 5.0
Reviewed by:lcolson Reviewed on:4/6/2010
- Pros
- I've been a customer of Software Wholesale Intl for a number of years now (maybe 5 or 6) and have always been happy with the service they provide. Most recently, during my renewal process for my MSDN application, I had some problems registering with the Microsoft site due to browser incompatibility issues. I got in touch with Jessica, who is in Customer Service at SWI and she got my problem fixed in a snap. I'd go so far as to call it a pleasant experience, as much as any software problem can be 'pleasant'. I can highly recommend SWI.
- Cons
- I've found nothing that I have not liked in dealing with SWI.
- Pricing:
- Responsiveness:
- Customer Service:
- Product Quality:
- Level of Expertise:
100% of 1 people found the following review helpful. Did you? Yes or No | Report this review
The views and opinions submitted and expressed here are not those of Microsoft.
