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Edgewater Fullscope

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Fullscope Help Desk Support Plan for Microsoft Dynamics AX

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  • Service Type:

    Managed Services
  • Business Need:

    Enterprise Resource Planning (ERP)
  • Works With:

    Microsoft Dynamics AX 2009, Microsoft Dynamics AX 2012
  • Industry Focus:

    Manufacturing

Companies rely on Microsoft Dynamics AX to run their day-to-day business activities—it is critical to have the right support plan in place to keep the system running smoothly.

The Microsoft Business Ready Enhancement Plan ensures access to timely new product releases, upgrades and many valuable resources, but it does not provide all of the support you may require, including day-to-day problem resolution support. The Fullscope Help Desk Support Plan goes beyond the basics to provide a single point of support for your Dynamics AX implementation, including a dedicated support manager, guaranteed response times, and a dedicated existing customer team. The team has an average of
over 10 years of AX experience and its members are dedicated to providing the answers you need, when you need them.

Benefits include:

- Highly responsive service level agreement
- Increased reliability and end user satisfaction
- Minimized administrative costs and reduced IT risk
- Predictable IT administration spending
- Reduced cost of your Dynamics AX environment

Fullscope Help Desk Support Plan for Microsoft Dynamics AX has not been reviewed by any customers.

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