NetPRM delivers industry-specific CRM functionality in the cloud. Software as a service (or SaaS) is a way of delivering applications over the Internet-as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.
NetPRM customers have no hardware or software to buy, install, maintain, or update! All you need is an Internet connection to access your applications. It is that simple. You will have remote access to Microsoft Outlook calendar, email, contacts, etc.
Not only is SaaS in a secured hosted environment, NetPRM manages all updates and upgrades. You will not have to worry about downloading or installing patches. NetPRM also manages availability, so there’s no need for customers to add hardware, software, or bandwidth as the user base grows.
NetPRM delivers the following functionality to Microsoft Dynamics CRM 2011
- In-line Editable Grids
- RFM Scoring
- Contact Center
- Event Management
- Multi-channel Forecasting
- Certification and Education
- Quote and Product Configurator
- Time & Billing
- Service Manager
- Customer and Partner Portal
- Document Management/Knowledge Management
- Design Win
NetPRM - SaaS for Microsoft Dynamics CRM 2011 has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.