Managed IT Services & Help Desk - PEI
Service Type:Consulting, Professional Service
Business Need:Network Installation and Monitoring, Computer/PC Installation and Repair, Help Desk Services
Works With:Microsoft Exchange Server Standard 2013, Microsoft Lync 2013, System Center 2012 Service Manager, Windows Active Directory (AD), Windows Server 2012 R2
Industry Focus:General - Applicable to All
PEI’s Managed Services offers comprehensive engineering access, continuous monitoring of devices and engineering support at a discounted and monthly contracted rate. PEI will assist your organization with maintenance and operation of your servers, network, PC’s and mobile devices. PEI’s team is comprised of senior level resources and that are enabled by automation and custom communications infrastructure to provide rapid detection of problems and the ongoing maintenance of your organizations IT environment.
Monitoring to put eyes on the problem and record event details that are essential for speedy repairs
Alerting to automatically inform IT of what is happening
VPN Access to connect and manage critical servers
Asset, Service, Inventory and Compliance Reports available
Benefits of Managed Services
Access to PEI 24x7x365 engineering support – day or night, during regular business hours or on holidays, the PEI support team is only a touch away from solving your unexpected service outages.
Managed Services Monitoring Portal – your critical services and assets are continuously monitored and tracked around-the-clock.
Discounted, pre-paid, “Block of Dollars” Labor Program -- Managed Services customers may use this labor for any “day 2,” or operational requirement, at any skill level and billing rate.
Examples of What PEI can Monitor
Windows & Mac OS
Virtual Hosts (VMware & Hyper-V)
Free 30 Day Trial!
Want to test out managed services? PEI wont just give you a test environment, we will give you YOUR environment. Right now you can test AVG Managed Workplace Software free for 30 days. You will be able to automate tasks, run reports, receive alerts, and more!
Contact PEI to get started today!
Reviewed by:GayleGigu3re Reviewed on:4/11/2014
Reviewed by:Nassef_JTC Reviewed on:4/9/2014
Reviewed by:Talmey Reviewed on:3/15/2012
The views and opinions submitted and expressed here are not those of Microsoft.