CRM Readiness Assessment
Features
Service Type:
Consulting, Professional ServiceBusiness Need:
Customer Service, CRM, Marketing Communications, Sales Pipeline, Lead ManagementWorks With:
Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM Online, Microsoft Dynamics GP 2010Industry Focus:
General - Applicable to All
Description
An effective CRM solution allows your organization to track and analyze your customer interactions. It provides one unified customer record to all departments, which allows everyone to have access to the latest information. A well deployed solution will streamline business processes and integrate effectively with existing systems. The bottom line is that your sales, marketing, customer service and other teams will be able to do their jobs more effectively.
Support and Documentation
CRM Readiness Assessment has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.

