Dynamics AX 2012 PSA Professional Services Solutions
Service Type:Consulting, Professional Service
Business Need:Customer Service, CRM, Marketing Communications, Data Analytics, Reporting, Business Intelligence (BI)
Works With:Microsoft Dynamics AX 2012, Microsoft Dynamics CRM 2011, Microsoft Dynamics GP 2013
Industry Focus:Professional Services
Professional Services for Microsoft Dynamics AX can help your company increase its profitability and offer unmatched client service that sets you apart from the competition.
With a customized Professional Services for Microsoft Dynamics AX implementation you can:
- Better manage project teams
- Increase employee productivity
- Improve service capabilities
- Accelerate billings, while controlling costs
- Integrate client and project-related information
Integrate with Microsoft Dynamics AX general ledger, purchasing, and receivables to:
- Reduce redundant effort, improve accuracy, and increase employee productivity.
- Sreamline financial processes by implementing automatic posting of client invoices and employee and vendor expenses.
Other benefits include:
- Tight integration of PSA within Dynamics AX with familiar productivity software, including Microsoft Office Excel 2010, 2007 and Microsoft Office Word 2010, 2007.
- Insight into critical business data including client and project-related information.
- More effective business management--with the ability to change processes or strategies at any time.
- Real-time view of client, contract, and project management details for an accurate accounting of progress and profitability, and a reduction in cost overruns and allocation issues.
When coupled with Dynamics CRM (Customer Relationship Management) functionality, Professional Services for Microsoft Dynamics AX can become a full-featured, prospect-to-customer management tool. Manage campaigns, contacts, prospect notes, telemarketing activity, and transactions all in one place. And when you close a deal, you can convert quotations to sales orders with one-click ease.
Professional Services for Microsoft Dynamics AX also comes standard with a robust set of sales-pipeline and in-process sales reports, such as prognosis for quotation, won-lost, master planning estimates, turnover reports, campaign analysis, and business relations.
Dynamics AX 2012 PSA Professional Services Solutions has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.