Features

• Service Type:

  Consulting, Professional Service

• Business Need:

  Customer Service, CRM, Sales Pipeline, Lead Management, Business Application Development

• Works With:

  Microsoft Dynamics CRM 2011, Microsoft SharePoint Server 2010

• Industry Focus:

  Financial Services, Manufacturing, Retail

Description

Dell is able to leverage its unique position as a Microsoft Large Account Reseller and Value Added Reseller to increase efficiencies for customers and prospects that are looking to maximize their investment in Microsoft Dynamics. Dell Dynamics pre-sale engineers are working with MS Licensing specialists at the onset of a customer’s interest in Dynamics.

The result is a better defined xRM solution and stronger buy in from the customer stakeholders prior to project kick-off. Dell's xRM solution set has incorporated Dynamics CRM, Microsoft Office Sharepoint Server, Microsoft Dynamics GP and Microsoft SQL Reporting and Analysis services.

Dell's xRM solution set has benefited organizations and agencies in Manufacturing, Financial Services, Leisure and Entertainment,Healthcare, State and Local Government and Education. The realized value to these organizations has ranged from increases in operational efficiencies and process improvement, to increased visibility into the overall health of the organization.