Features

• Service Type:

  Consulting, Professional Service

• Business Need:

  Messaging, VoIP/IP Telephony, Infrastructure, VoIP/IP Telephony Devices

• Works With:

  Microsoft Exchange Server 2010, Microsoft Forefront Security for Exchange Server, Microsoft Forefront Threat Management Gateway 2010, Microsoft Lync Server... (more)

• Industry Focus:

  General - Applicable to All

Description

Employees, business partners, vendors, and customers communicate and collaborate with each other through a wide variety of methods including voice, e-mail, fax, voice messaging, instant messaging and conferencing. Without Unified Communications, these communication tools are not always used effectively.

Microsoft Exchange Server 2010 Unified Messaging (UM) gives you the ability to consolidate voice and e-mail messaging into a single Exchange inbox. There are several benefits of a UM solution for the end user as well as for the IT administrator.

End User benefits of UM: Access to voice mail features from mobile devices, Outlook 2007, Outlook 2010, and through the Outlook Web App, call answering options, voice mail previews, call answering rules, missed call and voicemail notifications using SMS, protected voice mail and Outlook voice access.

IT Administrators benefits of UM: A complete Unified Messaging solution for email and voice messages using a single management point, reusing tools and knowledge of Exchange to troubleshoot or manage the voice mail system, no need to manage a super user account for Exchange UM, allows you to manage the UM system from one central location, there is no need to have a physical server at branch locations and an auto attendant is set to give external and internal users access to the UM system.

PEI has extensive knowledge and expertise to bridge the gap between standard telephony systems to complete Unified Messaging Solutions from start to finish.

PEI can help you with design, architecture, planning and implementation of your Microsoft Exchange 2007/2010 Unified Messaging.