Features

• Service Type:

  Consulting, Professional Service

• Business Need:

  Customer Service, CRM, Marketing Communications, Sales Pipeline, Lead Management

• Works With:

  Microsoft Dynamics CRM 2011

• Industry Focus:

  General - Applicable to All, Manufacturing

Description

Our Dynamics CRM Solutions automate and streamline financial, customer relationship, and supply chain processes in a way that can help you drive business success.

Key Benefits:
- Eliminate redundant e-mail tracking
- Better track and position yourself against competitors
- Instantly segment customers or prospects
- Improve communication and team collaboration through seamless integration with Microsoft Office products
- Create and monitor customized offers and pricing for each opportunity
- Create highly targeted lists and associate them with campaigns
- Export lists into multiple formats for bulk e-mail or direct-mail communications
- Manage event planning and execution from beginning to end
- Closely monitor customer service and support processes with dashboards and scorecard
- Identify and address issues and refine key performance indicators (KPIs)

PSC Group is a Certified Microsoft Dynamics Solutions Partner for Microsoft Dynamics AX (ERP) and Microsoft Dynamics CRM.