Features

• Service Type:

  Training

• Business Need:

  Microsoft Product Training

• Works With:

  Microsoft Lync Server 2010, Office Communications Server 2007

• Industry Focus:

  General - Applicable to All

Description

UC Voice Ignite 2.0 is an in depth 5-day technical workshop that trains how to deploy Voice using Microsoft OCS.

Through a combination of interactive lectures & hands-on labs, our industry leading experts will help you learn key OCS voice concepts. This updated offering now features Office Communications Server 2007 R2.

In this training, you will:

Understand OCS voice fundamentals
Develop & test complex dial plans/phone policies
Integrate & deploy OCS with a PSTN gateway
Understand PBX interoperability including Direct SIP & Dual-Forking
Troubleshoot voice calls via SIP/RTP protocol analysis
Enable Exchange Unified Messaging integration with OCS
Plan your network to handle OCS voice
Plan your OCS deployment to include multiple sites, high availability & Edge services
Learn new features in OCS 2007 R2

Course Outline:

Module 1 Welcome & Overview
Module 2 Microsoft Unified Communications Vision/Architecture
Module 3 End User States/Deployment Scenarios
Module 4 Office Communications Server 2007 R2 Voice Architecture/Topologies
Module 5 Voice Design Requirements/Call Flows
Module 6 Location Profile, Normalization & Routing
Module 7 Configuring Voice Capabilities
Module 8 Deploying & Managing Microsoft UC Devices
Module 9a Voice Interoperability
Module 9b Interoperability w/ Cisco
Module 10 Exchange Server 2007 Unified Messaging Architecture/Topologies
Module 11 Exchange Server 2007 UM & OCS 2007 R2 Deployment/Configuration
Module 12a Conferencing - Audio/Video/Web
Module 12b Conferencing - Dial-In
Module 13 Remote Users Accessing OCS 2007 R2
Module 14 EDGE Details
Module 15 Voice Security
Module 16 Monitoring Server
Module 17 Planning
Module 18 Multi-Site/High Availability
Module 19 System Administration for VoIP
Module 20 OCS 2007 R2 Troubleshooting Tools & Tips
Module 21 Call to Action

Hands-on Labs
Hands-on Lab 1 SIP Protocol
Hands-on Lab 2 Internal Calling (DialPlan 1)
Hands-on Lab 3 Inbound Calls (DialPlan 2)
Hands-on Lab 4 Legacy PBX & Analog Phone (DialPlan 3)
Hands-on Lab 5 Outbound to PSTN at Redmond Location (DialPlan 4)
Hands-on Lab 6 Second Location (DialPlan 5)
Hands-on Lab 7 Frankfurt Location & Alternate Class of Service (DialPlan 6)
Hands-on Lab 8 Data Network Requirements
Hands-on Labs 9 - 11 Brekeke interop, Nortel interop
Hands-on Lab 12 ExUM & OCS 2007 R2: Integration & Troubleshooting Tools
Hands-on Lab 13 Web Conferencing Deployment & Troubleshooting
Hands-on Lab 14 Make It Right