Rated
5.0
5 stars

Pricing

For Purchase

Support and Documentation

Computer Revolution Africa

Synergy-Pro Lansupport Service Desk

by Computer Revolution Africa

Synergy-Pro Lansupport Service Desk has an overall rating of 5 stars  from 1 customer.

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Head IT Service Delivery

  • 5.0
  • Overall Rating 5 stars

Reviewed by:MeshackWasilwa Reviewed on:11/24/2011

Pros
The new features that include instant customer feedback,Service catalogues,Customer being able to unresolve issue iof not satisfied.
Cons
None
Additional Comments
Software and contract management need to be enhanced to capture not only the initial investment but any other associated costs.Also being able to evalutae contract performance online with vendor will be a big plus
  • Price 4
  • Deployment Time 5
  • Needs Met 5
  • Compatibility 5
  • Performance 5

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The views and opinions submitted and expressed here are not those of Microsoft.