Computer Revolution Africa has an overall rating of from 15 customers.
The views and opinions submitted and expressed here are not those of Microsoft.
Excellent Project delivery
- 5.0
Reviewed by:JaneMakena Reviewed on:3/27/2013
- Pros
- We awarded Computer revolution a tender for deploying our Microsoft infrastructure. We were very pleased with the entire project delivery. Timelines were adhered to, project deleverables were met, and we had a successful rollout of Exchange, Sharepoint, AD.
- Cons
- Need more account managers as sometimes they take time to revert back to us on inquiries.
- Additional Comments
- Would recommend them highly on the Microsoft platform.
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Datacenter Deployment
- 5.0
Reviewed by:Festus_Makena Reviewed on:9/10/2012
- Pros
- We used Computer Revolution Africa to upgrade our datacentre on Microsoft Technologies in March 2012. They upgraded our infrastructure, SharePoint, Exchange, and helped us deploy our private cloud on Hyper-V technologies. The project was carried out to our complete satisfaction, and on time, and was handled very professionally by the entire team. We are planning to upgrade in 2013 to the new windows server,, and will definitely be using their services again.
- Cons
- Slightly expensive on services compared to other partners, but the quality of service was worth the extra we paid. Bit lacking on UNIX/Linux technologies.
- Additional Comments
- Have to admit, I have not found a more informed partner on Microsoft Technologies.
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A Service Oriented Company
- 5.0
Reviewed by:Karim_A_Kassam Reviewed on:12/29/2011
- Pros
- Their professionalism, their solutions, their passion for resolving issues with no patch work.
- Cons
- Their marketing for their Quality of Support
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Snr. Mgr. IT Business Relations
- 4.0
Reviewed by:olowoh Reviewed on:11/27/2011
- Pros
- Professional service offered.
- Cons
- nothing for now
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IT Operations and Support Manager: Essar Telecom Kenya Ltd
- 4.0
Reviewed by:Nguri-John Reviewed on:11/24/2011
- Pros
- A people driven technology company. It's one thing to have a partner that offers support and you pay for those services: BUT it's another thing to have a partner company that 'feels the how your shoes fit'. Computer Revolution Africa has a team leader and a team that simply feels what i feel
- Cons
- Great support team that is pretty thin - to fulfill the load of customer demands; especially if the customers then are many..
- Additional Comments
- I've had a relationship with this organization for over 10 years now and I would not - presently trade them for another.
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CRA Review
- 4.0
Reviewed by:MartinOraro Reviewed on:11/23/2011
- Pros
- Very professional,Understands customer needs,Round the clock support.Keep up the good work Harry and the entire CRA Team.
- Cons
- N/A
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Unequalled working relationship with CRA
- 5.0
Reviewed by:Paul-Muhoro Reviewed on:11/23/2011
- Pros
- When Family Bank Ltd wanted to have an Enterprise Agreement with Microsoft, the bank settled for CRA for guidance and advice. CRA,with effective stewardship of Harry Chagger was able to explain to details what the EA is, what it entails and the benefits we were to get as a result of enrollment. The bank didnt have an option but to enroll because of clarity with which the info about EA was delivered. CRA has also been involved in successfully deploying the latest Microsoft Productivity tools in our environment which have had a direct impact on the overall bank's growth strategy.
- Cons
- I have not so far found a reason to dislike or discredit CRA
- Additional Comments
- Microsoft should increase the number of training vouchers due to the fact that technology is verydynamic -yesterday we had Exchange 2007, today we have Exchange 2010-and we need to be up-to-date. Its a major challenge.
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CRA Review
- 5.0
Reviewed by:JKarugaba Reviewed on:11/23/2011
- Pros
- Professionalism, trusted advisor. Other partners come with products CRA comes with solutions.
- Cons
- I wish they could offer certified training.
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Ethiopia Partner
- 5.0
Reviewed by:mbereda Reviewed on:11/23/2011
- Pros
- They are a good company to work with in Ehtiopia where we have no good partners. Provide good service and expertise.
- Cons
- Need to get more engineers in ethiopia.
- Additional Comments
- Have been very hepful to us.
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Senior Manager, ICT
- 4.0
Reviewed by:Pauline_Thiga Reviewed on:11/23/2011
- Pros
- CRA has been DTB's technology partner for nearly a decade. They have effectively assisted us in the migration journey of our Microsoft Infrastucture especially on Active Directory and Exchange. Their engineers have always gone the extra mile to ensure that our technical issues are resolved within agreed SLA timelines.
- Cons
- CRA may want to expand their expertise to Microsoft Dynamics business applications so that we can have one partner supporting all our Microsoft products.
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CRA Review
- 5.0
Reviewed by:philip_mwai Reviewed on:11/23/2011
- Pros
- They are very good in all the above services
- Cons
- There is nothing i Didnt like
- Additional Comments
- I would recommend them any time to any customer requiring these services
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computer revolution africa out technical advisor on Microsoft Products
- 4.5
Reviewed by:wolwande Reviewed on:11/23/2011
- Pros
- Computer Revolution was thorough on advising on procurement of Visual Studio Professional and Premium with MSDN, the advise enabled KEMRICDC to spend wisely after understanding the Product features, which we levelled to our staff capability and work requirement.
- Cons
- till now i would like to continue working with computer revolution africa
- Additional Comments
- Computer revolution africa provided valuable information when KEMRICDC was deploying forefront on our setup in Kisumu.
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Comprev
- 5.0
Reviewed by:AmeetJani Reviewed on:11/23/2011
- Pros
- Computer Revolutions Africa is able to provide us with high quality products that they have a high level of expertise to deal with.Their responsiveness and pricing is extermely competetive and that gives us a very enjoyable customer service experience
- Cons
- They need a department to deal with structured cabling
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Sen Manager IT Support KCB
- 4.0
Reviewed by:JoanAmbutu Reviewed on:11/22/2011
- Pros
- Ability to repspond to KCB requests within a day and follow-up on the service given. They are currenly assisting with imaging 2000 new desktops which is being done within the expected timeline
- Cons
- Require more expertise on share point deployment.
- Additional Comments
- Exchange 2010 upgrade has brought many issues with the VM ware enviroment we have in KCB. Microsoft E Africa should consider giving us free support/consultancy considering we are paying for Volume Licensing.
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Head, Technology - EKE / Technology Cluster Head - EAC
- 4.5
Reviewed by:Nirmal-Singh-Sembi Reviewed on:11/22/2011
- Pros
- CRA Staff are skilled and very proactive in their deliverables for customer demands.
- Cons
- Nothing
- Additional Comments
- Definitily a perfect business partner
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The views and opinions submitted and expressed here are not those of Microsoft.
