A robust helpdesk solution to help any organization with Helpdesk Support, Server Monitoring, Virtual Machine Monitoring, Call logging, Mobile Device Monitoring and Support. This system uses tried and tested Microsoft technologies to help your organization’s Help Desk team to increase productivity. It can be set up as an Intranet, Internet or Extranet application to be used by the IT Support staff to log calls and monitor the organizations hardware and IT assets.
Using the iDesk, www.PDCA.co.za can aid the organization with Disaster Recovery Processes (DRP) and Mobile Device management and support. iDesk is not limited to only these functionalities but has other diverse applications.
iDesk portal has not been reviewed by any customers.
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