Technolutions (PTY) Ltd

Technolutions (PTY) Ltd

4.5 stars(Rated by 38 customers)

Cape Town, Western Cape, ZAF | View Address

Email This Company View Phone Number
Phone: +27 (086) 174-3347
Fax: +1 (86) 137-7743

Technolutions (PTY) Ltd has an overall rating of 4.5 stars  from 38 customers.

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Microsoft SBS 2011 installation

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Cliff_T Reviewed on:2012/05/22

Pros
Microsoft SBS 2011 was recently installed at our office and we are very happy.
Cons
Hardware was a issue. Somthing to do with hard drives shortages. Supplier constraints.
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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SBS Migration

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Roland_S Reviewed on:2012/05/22

Pros
The are friendly and willing to help, often giving free advice.
Cons
*
  • Pricing: 5
  • Responsiveness: 4.5
  • Customer Service: 4.5
  • Product Quality: 4
  • Level of Expertise: 4.5

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SBS 2011 solution with MAC enviorment

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Peter_S Reviewed on:2012/05/21

Pros
We have a office with only MAC's and required a e-mail solution that provided us with all the features that we would have had on a Windows machine. The solution install is greatly appreciated by all the staff.
Cons
nothing
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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kgosimang

  • 4.0
  • Overall Rating 4 stars

Reviewed by:kgosimang Reviewed on:2012/04/20

Pros
it teaches me how to opperate the computer
Cons
nothing at all
Additional Comments
i like to learn more and more
  • Pricing: 5
  • Responsiveness: 4.5
  • Customer Service: 4.5
  • Product Quality: 2.5
  • Level of Expertise: 4.5

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Technician

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:SollyBeukes Reviewed on:2011/11/01

Pros
Their knowledge of microsoft packages. They have the skills required for the job at hand.
Cons
The fact that you always wait for hardware. Delayes from their suppliers regarding hardware.
  • Pricing: 5
  • Responsiveness: 4
  • Customer Service: 4
  • Product Quality: 4.5
  • Level of Expertise: 4.5

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CIO

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:IvorKettles Reviewed on:2011/08/25

Pros
Practical approach to solutions - they fit into the way our IT team and company works and the culture. Don't make unrealistic promises.
Cons
They not permanently employed by our company :)
  • Pricing: 4
  • Responsiveness: 4.5
  • Customer Service: 4
  • Product Quality: 4
  • Level of Expertise: 5

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Great Customer Service

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Simon_X-Body_Fitness_Gym Reviewed on:2011/08/04

Pros
Technolutions has provided us with support for some time now. They have done a great job with training there staff to provide great customer experience, with fast and friendly turn around times.
Cons
n/a
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Excellent Service From Technolutions

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Kilowatt_AV Reviewed on:2011/08/04

Pros
They are so fast. Love the fact that I can phone them in the mornings and have equipment delivered in the afternoon.
Cons
Nothing.
Additional Comments
We hope to continue receiving great service from the Technolutions team.
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Technolutions testimonial

  • 4.0
  • Overall Rating 4 stars

Reviewed by:IronTree_david Reviewed on:2011/08/03

Pros
A great team of guys with some real "rocket scientists" who understand the Microsoft platform inside out. They have been able to troubleshoot whatever issues we've experienced and have privided us with a well supported stable and robust infrastructure
Cons
No comments!
  • Pricing: 3
  • Responsiveness: 5
  • Customer Service: 3.5
  • Product Quality: 5
  • Level of Expertise: 4

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Technolution Support review

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Emile_Pasqualle Reviewed on:2011/08/01

Pros
Personal approach to an appropriate solution. Knowledgeable team capable of delivering the recommended solution. Unquestionable commitment to deliver. Strong quality leadership. Progressive approach to the business of IT support. Delivering quality and improvement initiatives. A strong focus on relationship management process, which delivers visible and measurable ROI. As a customer centric organization.
Cons
Primarily a Cape Town based organization. Technicians are well equipped but there is a requirement for a relationship manager.
  • Pricing: 5
  • Responsiveness: 4
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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New Server and Network installation

  • 5.0
  • Overall Rating 5 stars

Reviewed by:James_vr Reviewed on:2011/07/29

Pros
I liked the fact that they are confident and extremely knowledgable in what they do and that they get the job done. I now have a remote office with the new network installed and can conduct my business anywhere!
Cons
There was nothing that I was unhappy with - I wished I had moved service providers years ago!
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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SBS 2003 to 2011 Migration Flawless

  • 5.0
  • Overall Rating 5 stars

Reviewed by:FilmEventsPublishing Reviewed on:2011/07/29

Pros
The SBS 2003 to 2011 migration was amazing, we had almost zero down time; only a few server reboots for updates. Technolutions were very professional and efficient. Their after installation service has also been great, we would recommend them with reservations.
Cons
Nothing to report here
  • Pricing: 4
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Excellent Customer Service

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Layar_Studio Reviewed on:2011/07/28

Pros
Technolutions has an fast amount of technical expertiese and the customer service is fantastic.
Cons
no comment.
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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IT Director

  • 4.0
  • Overall Rating 4 stars

Reviewed by:AndrewMolteno Reviewed on:2011/07/28

Pros
Proximity, responsiveness
Cons
Nothing
  • Pricing: 3.5
  • Responsiveness: 4.5
  • Customer Service: 3.5
  • Product Quality: 4
  • Level of Expertise: 4

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Technolutions Review

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Jonathan_Szapira Reviewed on:2011/07/27

Pros
Their vast amount of technical expertise and experience has really helped us get our IT infrastructure running smoothly.
Cons
Paul's honesty sometimes hurts but sometimes I suppose that is necessary to get your infrastructure up to scratch.
  • Pricing: 4
  • Responsiveness: 4.5
  • Customer Service: 4.5
  • Product Quality: 5
  • Level of Expertise: 5

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Technolutions service report

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Euroberry Reviewed on:2011/07/27

Pros
we have had excellent service from day 1 with Technolutions, I personally would recommend to any company looking a friendly, knowledgable IT support company.
Cons
To date, I have had not 1 bad experience.
Additional Comments
Thanks guys for all your hard work, and a special thanks to Keyur!
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 4.5
  • Product Quality: 4
  • Level of Expertise: 5

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Technolutions Services

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Harley-Davidson-Capetown Reviewed on:2011/07/27

Pros
Technolutions has an exceptional skill set and superior customer service. We are happy to have found a IT company that matches our superior brand.
Cons
We have no problems with Technolutions
  • Pricing: 4.5
  • Responsiveness: 4.5
  • Customer Service: 4.5
  • Product Quality: 5
  • Level of Expertise: 5

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Rating Technolutions

  • 3.0
  • Overall Rating 3 stars

Reviewed by:RidoutRecruitmentSouth Reviewed on:2011/07/26

Pros
They response time is quick, due to proximaty of office. Staff is very friendly.
Cons
In some cases they send junior staff to us, and it sometimes takes long to fix problem, for example our scanner problem
  • Pricing: 4
  • Responsiveness: 3
  • Customer Service: 3
  • Product Quality: 2
  • Level of Expertise: 2

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Ombudsman impressed with Support!

  • 5.0
  • Overall Rating 5 stars

Reviewed by:ClydeHewitson Reviewed on:2011/07/26

Pros
Willing, Able and very professional technicians that are always ready to help no matter how big or small the issue is. For once a outsource company that actually cares about the client. Keep up the excellent service!
Cons
I have no issues with the service we are receiving.
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Technolutions

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Warren_Garnett Reviewed on:2011/07/26

Pros
Technolutions have a very good sales team and are backed up by experienced and knowledgeable technical staff. Their technical team is very dynamic and have a broad base of skills to provide solutions that work for us.
Cons
I have had no issues with Technolutions as of yet.
Additional Comments
I highly recommend them to any company that is looking for a support company.
  • Pricing: 4
  • Responsiveness: 4
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Skybound received Excellent Service!

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Bridgitt Reviewed on:2011/07/25

Pros
Seamless IT support is just a phone call away. Friendly and knowledgeable technicians that gets the job done.
Cons
Nothing I can think of at this point in time.
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Technolutions Brilliant Support

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Onyxcw Reviewed on:2011/07/25

Pros
I have to say from all the computer companies that I have dealt with over the years, Tehnolutions is at the top of my list. They are always available to offer telephonic advice, they will try to sort the problem out over the telephone, to save a possible call out. The turnaround time on a call out I can never fault. This has never taken longer than 2 hours. You are assured that Technolutions will always get the problem sorted out no matter how big or small, which is a huge relief when running a business. I would highly recommend them to any business.
Cons
no complaints at all
  • Pricing: 5
  • Responsiveness: 4.5
  • Customer Service: 4.5
  • Product Quality: 5
  • Level of Expertise: 4.5

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Technolutions IT Support

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Inhousebrandarchitects Reviewed on:2011/07/22

Pros
Technolutions has been looking after out IT side of things for +- 2 years now. We are extremely happy with their service thus far, they have always managed to assist us where ever possible. Whenever a problem arises we simply just pick up the phone and things are sorted out. We would not hesitate recommending them to anyone.
Cons
none
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 4.5
  • Product Quality: 3.5
  • Level of Expertise: 5

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Technolutions Support

  • 5.0
  • Overall Rating 5 stars

Reviewed by:PSPICON Reviewed on:2011/07/22

Pros
Technolutions has been out prefered IT company for the past couple of months, and we have extremely happy with the service we have received. Our calls and queries are answered timeously, whether it be remotely or with a technician visiting out offices. The caliber of staff are professional, friendly and knowledgeable. If they come across something that they are not sure about, they make it their business to find out- which is something we find unique with Technolutions
Cons
absolutely no complaints
  • Pricing: 5
  • Responsiveness: 4.5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Technolutions

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Cjbbrokers Reviewed on:2011/07/21

Pros
The service we receive from Technolutions is excellent. Someone is always available to take our call and deal with our query. In an emergency we receive the assistance we need in simple English and not in IT jargon like most companies do. We also purchase all of our hardware from Technolutions and always receive competitive prices and quick turn around times. I would highly recommend their services to anyone considering retaining the services of a professional IT support company.
Cons
nothing i can think of
  • Pricing: 5
  • Responsiveness: 4.5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Good Service With Speed

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:CapeClient Reviewed on:2011/07/21

Pros
Prompt Response times and their thorough understanding of Licensing
Cons
None to speak of
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 4
  • Level of Expertise: 4

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Technolutions Service

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Babysenseonline Reviewed on:2011/07/21

Pros
I am the Financial Manager for Baby Sense International cc and have been dealing with Technolutions since April 2010. I have to say from all the Computer Companies I have dealt with over the years, Technolutions is at the top of my list. They are always available to offer telephonic advise, they will try to sort the problem over the telephone, to save a possible callout. The turnaround time on a call out I can never fault, this has never taken longer than 2 hours. You are always assured that Technolutions will always get the problem sorted out no matter how big or small, which is huge relief when running a business. I would highly recommend them to any business.
Cons
Nothing i can think of
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 4.5
  • Product Quality: 4.5
  • Level of Expertise: 5

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Technolutions

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Pepperclub Reviewed on:2011/07/21

Pros
The Pepper Club Hotel would not hesitate to recommend Technolutions. They offer a first-rate service to both our company and our guests. We have complete confidence in our system knowing that we are being taken care of by highly capable technicians with phenomenal service skills. A truly outstanding organisation. We experience prompt, professional service whenever we have a query and find the team to be highly motivated and enthusiastic about resolving issues.
Cons
Nothing i can think of
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 4.5
  • Level of Expertise: 4.5

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Review

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Euroshelf Reviewed on:2011/07/18

Pros
Technolutions is a professional company with lots of experience. They always respond to our queries immediately and they go the extra mile to make sure that all our problems get sorted out.
Cons
No comment
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 4

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Tier 1 Investor Relations

  • 5.0
  • Overall Rating 5 stars

Reviewed by:gentzie Reviewed on:2011/07/18

Pros
Friendly staff, always available for assistance
Cons
sending other technicians when our preference is to deal with only one of the technicians there.
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Network support

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Client26 Reviewed on:2011/07/15

Pros
Technolutions has an excellent response time and easy to work with. They have an outstanding understanding of our companies needs and requirements.
Cons
nothing
  • Pricing: 3.5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 3.5
  • Level of Expertise: 5

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IT Support

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:SAWNS Reviewed on:2011/07/15

Pros
They were very professional with the service, I needed stuff urgently to get a high profile clients website done and they had my PC back up and running same day so I could get my sites completed.
Cons
Nothing comes to mind
  • Pricing: 5
  • Responsiveness: 4
  • Customer Service: 5
  • Product Quality: 4
  • Level of Expertise: 5

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Bond Street Review

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Bondstreet5 Reviewed on:2011/01/31

Pros
The technolutions team is the best by far.
Cons
How can you not like them? If you do you have a problem......
  • Pricing: 4
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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MitonOptimal Review

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:MitonOptimal Reviewed on:2011/01/31

Pros
Nothing is ever a problem. If we have something out of the ordinary that we need assistance with they will go out of the way to find a solution.
Cons
Nothing not to like
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 4.5
  • Level of Expertise: 4

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Service Review

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Client772 Reviewed on:2011/01/28

Pros
Awlays very prompt and friendly, get the job done every time
Cons
nothing I can think of
  • Pricing: 4.5
  • Responsiveness: 4.5
  • Customer Service: 4.5
  • Product Quality: 5
  • Level of Expertise: 5

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Client Review

  • 5.0
  • Overall Rating 5 stars

Reviewed by:DVK0 Reviewed on:2011/01/25

Pros
they are professional and efficient and provide us with great quality service
Cons
we have no complaints with regards to them
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Techno

  • 5.0
  • Overall Rating 5 stars

Reviewed by:ElioDas1 Reviewed on:2011/01/25

Pros
Technolutions gives an honest and quality service, they never try to take advantage of any clients. They strive to have happy clients and do good work.
Cons
Nothing to really mention, the company is growing a t a rapid rate, so keeping the quality of service is the main objective.
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 4.5
  • Level of Expertise: 4.5

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Great Customer Service

  • 5.0
  • Overall Rating 5 stars

Reviewed by:kickasss_cpt Reviewed on:2011/01/23

Pros
Technolutions level of expertise and there constant servicing of client needs are fantastic.
Cons
There is nothing that we have to complain about
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 4.5
  • Level of Expertise: 5

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The views and opinions submitted and expressed here are not those of Microsoft.