Application Description
Stakeholder Management extends out the functionality of Microsoft Dynamics CRM providing a tool for Public Sector Organizations to bring compartmentalised divisions and business units together with one voice and consistent messaging the organizations Stakeholders. The solution provides a flexible security model which allows users to select what is sensitive information and what can be publicly shared to all users.
It provides for automatic updating of contact information from government web sites and demonstrates graphically the complex relationships that exist within government agencies.
The key features and capabilities of the solution include:
- Tracking of all Stakeholder Communications providing a total Stakeholder view;
- Document Linking and Note Management;
- Automated updating of contact information;
- Automation of outbound communication to Stakeholders;
- Mapping of complex Stakeholder relationships;
- A flexible security model that addresses that ensures the requisite sensitivity of certain communications;
- Overall transparency of communications across the organization;
- Tracking of commitments to external agencies; and
- More accurate and targeted communications and engagements with Stakeholders.
The immediate key benefits:
- A Total Stakeholder View;
- A consistent message to external parties;
- Proactive identification and resolution of Stakeholder issues;
- Improved Stakeholder Satisfaction.
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Stakeholder Management Solution has not been reviewed by any customers.
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