Alert Stratus: Field Service and Project Job Costing for CRM 2011

Application Description

Power your resources with the combination of Microsoft Dynamics CRM and Alert Stratus service management system.

Manage your complete customer lifecycle from the sales opportunity, quotation to project management, field service repair, service contracts, invoicing and Dynamics ERP financials.

Alert Stratus Project Time and Billing (PSA) provides you with project planning, time and billing and PSA software that will improve job and project budgeting, resource planning, expense reporting, mobility, revenue and job cost accounting, and project billing.

Alert Stratus field service extensions to Microsoft Dynamics CRM include service case billing, new service contract billing and preventative maintenance applications. Alert Stratus PSA and field service software was designed for IT service providers, MSP’s, engineering, management consultants, marketing firms, medical equipment service providers, software developers, and telecommunications industry.

Features:

- Portfolio Project Management
- Microsoft Project integration
- Resource calendar management – option to use Drag and Drop scheduling
- Timesheet and Calendar web portal with tablet support
- Parts tracking and expense management
- Flexible Project Billing
- Field service case dispatch pricing, costing, billing management
- Service contract, asset management, PM’s, and contract billing
- Use Alert Stratus right within Microsoft Office Outlook.

Improve productivity with personal, team, and organizational workflows.

Improve project communication and team collaboration through seamless integration of customer project, field service, and contract task activities within Microsoft Office Outlook, Dynamics CRM 2011 and Alert Stratus. Everybody is looking at the same thing.

Alert Stratus customer billing provides synergy Dynamics CRM 2011 connector to provide seamless integration to Dynamics GP, Dynamics NAV, and Dynamics AX.