AlfaPeople

AlfaPeople IT Service Management and Helpdesk

by AlfaPeople
  • App Type

    Online Application
  • Business Need

    Customer Service, CRM, Help Desk Services
  • Works With

    Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online, Microsoft Lync 2013
  • Industry Focus

    General - Applicable to All, Government, Professional Services
AlfaPeople

AlfaPeople

AlfaPeople is one of the largest Microsoft Dynamic partners in the world with more than 400 employees in 14 countries focused on Microsoft Dynamics AX and CRM. Our clients are always demanding a strong standard business solution, industry-specific functionality and our creativity to make their solution a perfect fit and a competitive advantage.

We deliver these solutions and support our clients worldwide.

We have extensive expertise in house and our dedicated consultants and developers are fully accredited Microsoft Dynamics users. As a Group we are one of the top 10 Dynamics partners worldwide and are recognized members of the Inner Circle 2013 for Microsoft Dynamics and the President’s club for Microsoft since 2005. Here at AlfaPeople, we are true believers in the flexibility of the Microsoft Dynamics applications and the power of the Dynamics platform. Across industries, business models and size of organizations, Microsoft Dynamics are trusted solutions with thousands of successful Projects and millions of end users worldwide.

We focus on delivering standard, yet industry and customer specific integrated Microsoft business solutions. We work on all aspects of the deployment including:

- Architecture design
- Development
- Business analysis consultancy
- User training
- Support for our customers worldwide.

We are experts in our field with the ability to manage small to very large Microsoft Dynamics CRM and Microsoft AX implementations on a local and global basis.

AlfaPeople is renowned for its ability to understand client needs, delivering bespoke solutions and providing on going technical support. Our sales team and technical personnel are passionate and committed to providing you with the best of our acumen and business expertise to help your business become more profitable and improve customer relations.

We specialise in:
- Customer Service
- Marketing Communications
- Sales
- CRM
- AX
- Project Management
- Sales Pipeline
- Lead Generation
- Data Management
- Data Migration
- Business Processes
- Helpdesk
- Service Management
- Consulting
- Business Intelligence

Our verticals (but not limited to)
- Financi