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AlfaPeople

AlfaPeople IT Service Management & Helpdesk

by AlfaPeople

App Type:
Online Application
Business Need:
Customer Service, CRM, Help Desk Services, Business Process Management
Works With:
Microsoft Dynamics CRM 2011, Microsoft Lync, Windows Azure
Industry Focus:
General - Applicable to All, Government, Professional Services

AlfaPeople IT Service Management & Helpdesk has an overall rating of 5 stars from 1 customer.

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Excellent Service Desk souliton that's ITIL compliant

5.0
Overall Rating 5 stars

Reviewed by:JohnMahoney Reviewed on:27/01/2012

Pros: The only ITIL compliant solution in the market for Dynamics CRM 2011. Native application leverages all of the in-built capability of the platfrom. Additional functionallity improves your customer service operation whilst reducing cost.
Cons: Nothing

Price: 5
Deployment Time: 5
Needs Met: 5
Compatibility: 5
Performance: 5

100% of 3 people found the following review helpful. Did you? Yes or No | Report this review

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The views and opinions submitted and expressed here are not those of Microsoft.