CIBER has developed a Dynamics CRM ISV solution for charities that supports the fundraising, donation processing and financial management needs of charities. This incorporates IP from CIBER’s own legacy CRM application installed at some of the major UK charities. The solution offers a major opportunity for CIBER to develop new customers and a migration path for those existing customers to move to Dynamics CRM.
Improve efficiency, build supporter trust, and deliver services that meet demand through collaborative insight into your supporters needs and desires. Charities and NFP organisations are increasingly turning to a supporter-centric approach that helps them reduce operating costs while better equipping users to improve the supporter experience. A well planned and executed customer relationship management strategy, with Microsoft Dynamics CRM at its heart, helps you focus on key imperatives that help win new, and develop existing supporters, whilst also impacting costs.
The solution provides you with the capabilities to transform supporter relationships providing you with a solution to support sales, marketing and service giving you better insight into your business, your supporters and your products. The familiar Microsoft Dynamics CRM interface makes it easy for users and fundraisers to do their best work with minimal training. Ease of integration with familiar Microsoft products and technologies helps expand the reach of CRM information to teams and senior decision makers.
Improve relationships by presenting a single supporter view. Record all relevant attributes about a supporter, with differing options for different types of contact. The solution supports income management, regular giving, gift aid management, address and preference management. It also offers bank account and credit card validation. The system also caters for legacy administration.
As Microsoft Dynamics Public Sector Partner of the Year 2010 CIBER has vast experience of working and delivering solutions to a number of leading charities and not-for-profit organisations. Whether you choose to deploy over the cloud or on-premise, CIBER knows how.
Microsoft Dynamics CRM for Charities and Not for Profit Organisations has not been reviewed by any customers.
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