Application Description
Microsoft Dynamics CRM helps Hospitality and Entertainment companies become more customer-centric, to earn loyalty and boost revenues.
To achieve the maximum benefits of CRM for Hospitality and Entertainment we can develop Dynamics CRM to meet your bespoke requirements. Our highly trained and experienced Professional Services team can visit your premises to discuss your requirements, then scope out the technical specifications to fully utilise CRM.
Guest Insight
- With CRM, you can manage rich information about every guest or customer. By using this information, you can provide personalised messages to your customers, to deliver a more compelling offer and keep them coming back for more.
- Reduce IT costs and complexity with a flexible infrastructure that gives you the ability to integrate Dynamics CRM with your back-end systems and share customer information across departments.
Customer Service
- Create strong relationships with guests to build repeat business and gain loyalty. By capturing every guest interaction, you add to your knowledge base. With this valuable information, you can better meet their needs, giving you a competitive edge.
- Benefit from advanced security to help protect customer and company data.
Sales & Marketing
- Microsoft Dynamics CRM workflows enhance your processes to gain more value from your sales and marketing activities. Up-sell and cross-sell more efficiently and transform your customer interactions into marketing opportunities.
- Identify high-value customers across franchises and venues.
Please visit our website to see how other Microsoft solutions may benefit your organisation and read how our customers benefit from working with Outsourcery: http://www.outsourcery.co.uk/casestudies/
Microsoft Dynamics CRM for Hospitality and Entertainment has not been reviewed by any customers.
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