Microsoft Dynamics CRM for Media Organizations

Application Description

Microsoft Dynamics CRM helps media companies become more successful by better serving the needs of audiences and partners, so you can:

- Profile audiences more effectively.
- Track complex interactions with content licensees and content providers.

To achieve the maximum benefits of Dynamics CRM for Media, we can develop your CRM solution to meet your bespoke requirements. Our highly trained and experienced Professional Services team can visit your premises to discuss your requirements, then scope out the technical specifications to enable you to fully utilise your bespoke CRM solution.

Advertising

- With Dynamics CRM, improve your service quality and build deep, long-lasting relationships with your clients. Become more competitive with access to a history of client interactions, flexible workflows and a Web deployment options.

Broadcasting

- With Dynamics CRM, broadcasters can streamline processes to support the advertising sales process, capture audience requests and call-ins, deliver better service and efficiently manage relationships with advertisers, audiences, content licensees and content providers.
- Maximise up-sell and cross-sell across formats and channels.

Publishing

- Publishers can tap the power of Dynamics CRM to automate processes, make ad sales easier and effectively manage relationships with advertisers, audiences, content licensees, and content providers.
- Profile and target audiences better by using actual customer data.

Studios/Post-Production

- Improve your service quality and achieve deep, long-lasting relationships with your clients with Dynamics CRM. Become more competitive with a history of client interactions, flexible workflows, a Web deployment option and interoperability with your existing Microsoft software.

Please visit our website to see how other Microsoft solutions may benefit your organisation and read how our customers benefit from working with Outsourcery: http://www.outsourcery.co.uk/casestudies/