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  • App Type

    On-premises Application
  • Business Need

    Customer Service, CRM
  • Works With

    Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 4.0
  • Industry Focus

    Education, Life Sciences, Professional Services

Solution is configured to manage customers, track leads and manage pipeline apart in addition to the regular sales activities.

The solutions covers the following key activities required for IT/ ITES companies:

- Details of customers, opportunities, leads, milestones and recognitions
- Maintain Revenue details and Sales Targets
- Customizable dashboards
- Alerts and notifications
- Track and maintain customer interactions
- Synchronize marketing campaigns across inbound and outbound channels.
- Create stronger, more valuable customer relationships.
- Improve your cross-sell and up-sell rates
- Enhance customer loyalty



Student/ Associate Relationship Management for Universities or Professional Education Management institutes

Universities can use this solution to improve efficiency, increase productivity and enhance relationships with Students/ professionals and also optimize on their internal resources

- In-depth view of various operations like Account Management, Department Management, Contact Management, Pre-placement talks, Job Posting/Application; maintain Student records, Activity Management, Generating reports.
- Communications pertaining to Activities, Campaigns , new programmes to students can be done with minimum effort
- Centralized Student management helping administrative tasks
- Recruitment and Retention in CRM which makes it easier to target the right audience, track responses, analyse results and monitor performance.
- Placement assistance - Automated Job application process in CRM through Placement Portals.

CRM Services has not been reviewed by any customers.

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Release Date

14-06-2012