Email to Case Premium helps your company efficiently manage the support process by automatically creating cases from emails and auto-populating case fields from the email body.
Automatic linking to Contact or Account
Email spam protection
Email loop protection
Email domain address exclusion
Supports HTML email
100% Native - works from within CRM
Multiple Email Templates
Supports multiple queues
Can be customized based on individual requirements
Customers receive better service
Improved and consistent support process
Increase ROI by reducing number of clicks per response
Email to Case Premium - Microsoft Dynamics CRM 2011 and 2013 has not been reviewed by any customers.
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