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  • App Type

    Add-in/Add-on
  • Business Need

    Technical Support
  • Works With

    Microsoft Dynamics AX 2009, Microsoft Dynamics AX 2012, Microsoft Dynamics AX 4, Windows Phone
  • Industry Focus

    Manufacturing

mFieldService enables your field engineers with anywhere, anytime access to customer data and functionality from their mobile/tablet devices. With its qualities of easy app installation, portability and touch screen features, mFieldService provides a robust solution for reducing the lag in service and thereby providing better productivity.

Highlights

• Reduce service time
• Ease in service activity prioritization
• Increase in data accuracy
• Ensure compliance with proper field service processes
• Optimum routing for service calls as well as driving directions
• Increase revenue through order placement functionality
• Real-time visibility into work status and customer work history
• Quick response to last minute changes in schedule and decision-making in the field
• Raise customer satisfaction by meeting service-level agreements and resolving issues early
• Facilitate real-time collaboration in the field
• Increase speed of billing cycles
• Facilitate BYOD and Security

mFieldService has not been reviewed by any customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

Version

1.6

Release Date

05-09-2012
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