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Indusa Infotech Services Pvt. Ltd.
  • App Type:

    Add-in/Add-on
  • Business Need:

    Technical Support
  • Works With:

    Microsoft Dynamics AX 2009, Microsoft Dynamics AX 2012, Microsoft Dynamics AX 4, Windows Phone
  • Industry Focus:

    Manufacturing

Application Description

mFieldService is a complete field service application. With its qualities of easy app installation, portability and click screen features, mFieldService provides a good solution for reducing the lag in service and thereby providing better productivity.

Highlights

• Integration of Android mobile with Dynamics AX
• Field service application using .NET Framework
• Provides a set of activities to an executive on their business phone (Android)
• Communication of web service with the AX database through business connector
• Google Maps integration for planned route

Salient Features

• Provides real-time information to personnel
• Displays a list of service tasks/activities assigned to the executive –
o Similar Activities
o Customer History
o Place Order for an item
o Service Report
• Filters to view the activity results status and priority wise
• Plans the route for the activities through the Optimum Routing Feature, using Google Maps
• Provides driving directions from current location to the customer location
• Real-time access to the knowledge repository
• Shows the inventory status using different search parameters
• Allows the executive to update information

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App Details

  • Version:

    1.6
  • Release Date:

    05-09-2012