Retail CRM Solution for Membership and Loyalty

Application Description

IBIZCS’ Retail CRM solution is built on both Microsoft Dynamics CRM and SharePoint platform. The CRM for Retail solution enables retailers to better understand customer shopping patterns, preferences, and business trends.

The Retail CRM solution consists of Membership Management and Loyalty Portal. The solution provides businesses with membership base the ability to manage members’ profiles, interests, renewals, purchases, promotions, events, notifications, loyalty points, rebate and redemptions on a single platform.

A special algorithm is built to manage and execute lucky draw programs. The algorithm has an in-built artificial intelligence to avoid having duplicate winners or serial winners over a period of time. The Retail CRM solution can be integrated with corporate websites, online payment gateway, Point-of-Sales system as well as ERP/accounting system.

With IBIZCS’ Retail CRM for Membership and Loyalty solution, you can be more effective in planning and executing your targeted marketing campaigns, promotions, and providing more value-added services to your members.